Pacific Press Holdings does not provide employment sponsorship.

FIELD SERVICE TECHNICIAN

•SERVO & HYDRAULIC

INDUSTRIAL EQUIPMENT

Job Description

A. COMPANY DESCRIPTION

Pacific Press is a 80+ year old branded OEM of metal forming machinery headquarters in Mount Carmel, Illinois. We design and manufacture highly engineered press brakes and shears serving customers across North America and worldwide. As we invest in new product lines and next-generation technology, we are seeking highly skilled professionals to help support and grow this new servo platform.

B. POSITION OVERVIEW

The Field Service Technician is a highly skilled role responsible for installing, commissioning, troubleshooting, and servicing Pacific's new servo-driven press brake systems as well as installing, commissioning, troubleshooting, and servicing our legacy hydraulic machines as necessary . This is not an entry-level role. We are seeking an experienced technician with strong knowledge of servo motors, drives, PLC systems, motion control, hydraulics and industrial electrical troubleshooting. This position requires approximately 75% travel , primarily within North America, with occasional international travel. Routine overtime is expected as required to support customer needs. Representing Pacific Press worldwide, the successful candidate must demonstrate: Strong integrity and principle-centered leadership High accountability and professionalism Advanced troubleshooting ability and independent problem-solving skills Attention to detail with urgency and ownership Exceptional customer service and communication skills Confidence working directly with customer maintenance teams and engineers

C. KEY RESPONSIBILITIES

Install, commission, and start up new servo & legacy press brake systems and legacy machines as necessary Diagnose and repair servo motors, servo drives, PLC systems, HMI controls, hydraulic and motion control components Troubleshoot electrical systems including VFDs, controllers, sensors, encoders, and safety circuits Perform system upgrades, retrofits, and software updates Provide advanced in-field troubleshooting for electrical and control system failures Interpret electrical schematics and ladder logic Support integration of off-the-shelf control components Conduct operator and maintenance training at customer facilities Provide technical phone support as directed by the Service Manager Maintain detailed electronic service reports and documentation Communicate service findings and recurring issues to Engineering for continuous improvement Ensure compliance with all safety, health, and environmental policies Build and maintain strong customer relationships This position reports directly to the Service Manager.

D. REQUIRED SKILL SET

Minimum 3+ years of experience servicing servo press brakes or similar CNC industrial machinery Strong experience with servo motors, servo drives, and motion control systems Experience troubleshooting PLC-based control systems Ability to read and interpret electrical schematics and control diagrams Strong understanding of industrial electrical and controls Experience commissioning new machinery Ability to independently diagnose electrical faults in the field Proficient with Windows-based systems and Microsoft Office Valid driver's license Ability to obtain a passport for international travel Must be able to: Stand for prolonged periods Work in variable indoor/outdoor temperatures Work in tight or elevated spaces Lift up to 50 lbs

E. PREFERRED EXPERIENCE

(HIGHLY DESIRED) Experience with CNC control systems

Knowledge of:

PLC programming (Allen Bradley, Siemens, etc.) HMI configuration VFD systems Encoders and feedback systems Safety-rated control systems Experience in metal fabrication or sheet metal forming industry Millwright, electrical, or industrial automation certification

F. COMPENSATION

Because this is an advanced technical role, compensation will be commensurate with experience. Hourly rate of $28

•$35/Hr based on experience 401(k) with 4% match Exceptional benefits package (Health, Dental, Vision)

PTO:

Vacation, Sick, and Personal Time Pay:

$26.00

•$35.00 per hour Expected hours: 40.0

•60.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Relocation assistance Vision insurance Application Question(s): Do you have or are you able to obtain a Passport? Do you have a valid driver's license?

Education:

High school or equivalent (Required)

Experience:

Industrial Equipment Maintenance:

3 years (Required) Ability to

Commute:

Mount Carmel, IL 62863 (Required)

Work Location:

In person