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1-800-FLOWERS.COM, INC.

Supervisor, Assembly - PM

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What they do

A Manufacturing Production Supervisor supervises workers and production schedules, monitors supplies, and oversees quality assurance at a manufacturing facility or plant.

$65,161 / year median in Ohio

+2% projected growth

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Job Description

Position Overview

The Assembly Supervisor is responsible for shift-level leadership of production and gift assembly operations at the Obetz facility. This role ensures daily execution of assembly schedules, workforce deployment, quality standards, and food safety compliance in a high-volume, seasonal environment.

As an exempt leader, the Assembly Supervisor exercises independent judgment in staffing allocation, workflow prioritization, and performance management to meet production targets and service level commitments. This position plays a critical role in protecting product quality, throughput, and workforce engagement while maintaining strict adherence to GMP and SQF standards.

Scope of Responsibility Direct leadership of 20-50+ associates, scaling significantly during peak seasons

Ownership of shift-level assembly

KPIs:

productivity, quality, scrap reduction, safety, and schedule adherence

Workforce planning and labor deployment aligned to daily production forecasts

Frontline food safety, compliance, and audit readiness Key Responsibilities

Production & Assembly Execution Lead daily assembly operations including kitting, gift building, palletizing, and line balancing

Ensure production schedules are executed accurately and on time

Monitor workflow and remove bottlenecks to maintain throughput targets

Optimize line efficiency and labor utilization

Escalate production risks and recommend corrective actions to Sr. Manager, Assembly Performance & Operational Metrics Drive achievement of daily and weekly production KPIs

Monitor productivity, quality defects, scrap rates, and rework trends

Implement corrective actions to improve efficiency and reduce waste

Support cost control initiatives through disciplined labor management Workforce Leadership & Development Supervise, coach, and develop frontline associates and leads

Conduct performance evaluations and administer corrective action when necessary

Lead onboarding and training of new and seasonal associates

Foster a culture of accountability, engagement, and teamwork

Partner with HR to address attendance, retention risks, and employee relations matters Cross-Functional Coordination Collaborate with Fulfillment, Inventory Control, and Receiving teams to ensure material availability

Communicate production capacity and constraints proactively

Support peak staffing and production ramp planning

Partner with Maintenance to address equipment or line disruptions Safety, Compliance & Quality Enforce adherence to all safety standards and company policies

Ensure compliance with GMP, SQF, and food safety regulations

Maintain clean, organized, and audit-ready production areas

Promote a proactive safety culture and immediately address safety risks

Required Bachelor's degree or equivalent years of operational leadership experience

3-5 years of experience in production, manufacturing, assembly, or high-volume operations

2+ years of direct supervisory experience in a fast-paced environment

Experience managing seasonal workforce scaling

Strong understanding of production metrics and labor management

Working knowledge of GMP, food safety standards, and quality controls

Proven ability to exercise independent judgment and lead teams with minimal oversight

Flexibility to work extended hours during peak seasons Preferred Experience in food production, CPG, or high-volume direct-to-consumer assembly

Exposure to Lean manufacturing or continuous improvement methodologies

Bilingual capability aligned to workforce demographics Leadership Competencies Execution-focused with strong production discipline

Quality and food safety advocate

Data-driven decision maker

Clear and confident communicator

High accountability and ownership mindset

Adaptable in seasonal, high-pressure environments

Collaborative team leader Impact

The Assembly Supervisor directly influences production throughput, product quality, food safety compliance, and workforce engagement at the Obetz facility. This role is essential to maintaining operational stability during peak seasons and serves as a key leadership pipeline position within site operations.