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Blue Origin
Government Quality Liaison
Career Insights for Quality Assurance Manager
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What they do
A Quality Assurance Manager focuses on prevention of mistakes and defects in manufacturing products. Develops procedures to ensure that quality standards are maintained. Manages all steps related to quality assurance as part of the quality management strategy of a company. May involve leadership of a team of quality assurance supervisors, specialists, and other associated staff members.
$107,694 / year median in Florida
+2% projected growth
Job Description
Government Quality Liaison Blue Origin life insurance, parental leave, paid time off, paid holidays, 401(k), stock options United States, Florida, Merritt Island 8082 Space Commerce Way (Show on map) Jul 15, 2026 Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities. As part of a hardworking team of specialists, technicians, and engineers, we areseekinga highly communicative and strategicGovernment Quality Liaisonto serve as the primary quality interface between our organization and our government partners, including but not limited to National Security Space Launch (NSSL), the Defense Contract Management Agency (DCMA), and NASA. Operating within our Quality Assurance organization, this role functions as the central "hub" in a hub-and-spoke model. While our internal Quality Program Managers (the spokes) drive quality execution and certification efforts for specific internal programs and systems, the Government Quality Liaison manages all external-facing communication, compliance reporting, and relationship management with government stakeholders. You will translate complex external requirements into actionable internal directives and ensure our government partners have a seamless, transparent, and single-point-of-contact experience. Key Responsibilities External Partner Management
- Serve as the primary external-facing representative for the Quality Assurance organization, managing daily interactions, inquiries, and reviews with government partners and regulatory agencies.
- Lead customer quality reviews, host external audits, and present quality metrics, risk assessments, and certification milestones to government stakeholders.
- Act as the authoritative voice of the customerregardingquality expectations, ensuring government standards are clearly understood and upheld. Internal Program Coordination
- Interface daily with internal Quality Program Managers to aggregate data, assess program health, and align internal quality strategies with external customer expectations.
- Triage and distribute customer requirements, corrective actions, and quality inquiries to theappropriate internalQPMs.
- Consolidatecomplex quality data from multiple internal programs into cohesive, executive-level reports for external consumption.
- Collaborate with internal teams to resolve cross-program quality issues, ensuring consistent application of quality standards before presenting solutions to the customer. Basic Qualifications
- 7+ years of experience in quality engineering, quality management, or program management within a highly regulated industry (aerospace, defense, or similar).
- Proventrack recordof direct, external-facing communication with government customers, defense agencies, or regulatory bodies.
- Familiarity with AS9100 or ISO9001 Quality Management System and/or related quality systems and programs.
- Strong working knowledge of government quality and certification standards.
- Exceptional interpersonal and communication skills, with the ability to translate highly technical internal data into clear customer-facing narratives.
- Ability to earn trust,maintainpositive and professional relationships, and contribute to a culture of inclusion.
- Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Preferred Qualifications
- Direct experience interfacing and building relationships with DCMA and NASA representatives.
- Experienceoperatingwithin a matrixed or hub-and-spoke organizational structure.
- Familiarity with complex certification efforts for aerospace systems.
- Strong conflict resolution and negotiation skills, capable of balancing internal operational constraints with strict customer requirements.