Overview Kauai Exclusive Management is seeking a highly organized, dependable, and hands-on Property Operations & Quality Control Coordinator to join our team. Must be available to work Saturdays and have a flexible schedule to support property operations seven days a week as needed. This position plays an important role in ensuring our vacation rental properties are properly maintained, guest- and owner-ready, and consistently meeting our company standards. The ideal candidate is someone who takes pride in their work, has exceptional attention to detail, communicates effectively, and is comfortable working independently while coordinating closely with property managers, vendors, and other members of our operations team. This is an active, field-based position that requires regular property visits, vendor coordination, quality inspections, purchasing, inventory management, and hands-on support of our property management operations. Responsibilities Scheduling & Operations Support Partner with our Property/Asset Managers to create and maintain weekly schedules, ensuring appropriate shift coverage seven days a week. Coordinate with Property/Asset Managers and team members to address scheduling needs, coverage gaps, and operational priorities. Communicate issues promptly and maintain accurate records of operational activity. Property Quality Control & Inspections Conduct systematic property walks and quality-control inspections to ensure properties meet company standards. Personally inspect properties before owner and guest arrivals whenever possible. Identify and communicate maintenance, cleanliness, supply, or property-condition issues in real time. Document and log property damage immediately so appropriate action can be taken. Follow up on identified issues to ensure they are resolved properly. Support the team in maintaining consistent cleanliness and housekeeping best practices, including details such as leaving washer doors open, dusting dryer tops, and maintaining proper care of appliances and property interiors. Help ensure properties are consistently guest-ready and presented at the level expected by our owners and guests. Guest & Owner Amenities Assist with purchasing and preparing guest and owner arrival amenities, including towels, beach chairs, coffee, welcome gifts, and other requested items. Pick up and deliver owner and guest amenities as needed. Ensure all receipts are uploaded and properly coded following every purchase. Maintain accurate inventory of branded company items and supplies, including coffee, tote bags, notepads, and other materials. Monitor inventory levels and communicate when supplies need to be reordered. Storage & Inventory Help maintain clean, organized, and efficient storage areas on both the East Side and South Shore. Keep supplies properly organized and readily accessible. Regularly monitor inventory and help prevent shortages or unnecessary overstocking. Maintain organization and cleanliness of company storage and supply areas. Vendor Management & Quality Assurance Ensure vendors working with the company have required documentation on file, including current Certificates of Insurance (COIs) and W-9s. Conduct property walkthroughs with vendors to clearly communicate the scope of work and expectations. Coordinate vendor scheduling and follow-through with Property Managers. Monitor vendor work and ensure projects are completed properly and on schedule. Inspect completed work and communicate deficiencies or concerns. Hold vendors accountable to our company's standards when work is incomplete or does not meet expectations. Maintain clear communication between vendors, Property Managers, and the operations team. What We're Looking For The successful candidate will be: Extremely organized and detail-oriented Reliable, punctual, and accountable Comfortable working independently and managing multiple priorities An excellent communicator with strong follow-through Proactive and able to identify problems before they become larger issues Comfortable interacting professionally with owners, guests, vendors, and team members Able to work in a fast-paced environment where priorities can change quickly Comfortable traveling between properties throughout Kauai Physically capable of walking properties, inspecting units, moving supplies, and performing hands-on operational tasks Professional in appearance and demeanor Well-dressed when representing the company Available to work Saturdays and support operational needs throughout the week Qualifications Previous experience in property management, vacation rentals, hospitality, facilities, housekeeping, construction, maintenance coordination, or a related field is preferred but not required. Strong organizational and time-management skills. Excellent written and verbal communication skills. Basic computer and smartphone proficiency. Ability to accurately document information, upload receipts, and maintain records. Valid driver's license and reliable transportation. Ability to work independently while also being an effective team member.

Pay:

$55,000.00 - $60,000.00 per year

Benefits:

Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Professional development assistance Vision insurance

Work Location:

In person