Overview Responsible for monitoring, evaluating, and improving organizational processes to ensure compliance with quality standards, regulatory requirements, and internal policies. Performs audits, analyzes quality data, investigates non-conformances, supports corrective and preventive actions, and collaborates with stakeholders to drive continuous improvement initiatives and maintain effective quality management systems.

DUTIES AND RESPONSIBILITIES

Administrative Tasks

• Assist with submittals
• Review specifications and plans
• Proficient in Adobe Quality Monitoring & Inspection Conduct quality reviews and inspections of products, processes, or services.

Verify compliance with company standards and operating procedures. Identify quality defects, errors, or non-conformances. Compliance & Documentation Maintain quality records and documentation. Ensure adherence to regulatory, industry, and company requirements. Support audits and inspections by preparing required documentation. Monitor policy and procedure compliance. Auditing & Assessments Perform internal quality audits. Evaluate process effectiveness and identify gaps. Track audit findings and follow up on corrective actions. Corrective and Preventive Actions (CAPA) Investigate quality issues and root causes. Develop and track corrective and preventive action plans. Verify the effectiveness of implemented solutions. Data Analysis & Reporting Collect and analyze quality performance data. Prepare quality reports, scorecards, and KPI dashboards. Monitor trends in defects, complaints, incidents, and compliance metrics. Training & Awareness Assist in developing quality-related training materials. Train employees on quality standards and procedures. Promote a culture of continuous improvement and quality awareness. Continuous Improvement Recommend process improvements to reduce errors and risks. Participate in Lean, Six Sigma, or operational excellence initiatives. Support standardization and process optimization efforts. Typical Tools Used Quality Management Systems (QMS) Microsoft Excel Power BI SharePoint Audit Board ETQ Reliance Master Control Jira or ServiceNow (for issue tracking) Minitab (for statistical analysis) Key Performance Indicators (KPIs) Audit completion rate Number of non-conformances identified CAPA closure rate Compliance rate Customer complaint rate Defect/error rate First-pass quality rate On-time completion of quality reviews

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Vision insurance

Work Location:

In person