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TI
THE INSTITUTES OF APPLIED HUMAN DYN
Quality Assurance Manager
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What they do
A Quality Assurance Manager focuses on prevention of mistakes and defects in manufacturing products. Develops procedures to ensure that quality standards are maintained. Manages all steps related to quality assurance as part of the quality management strategy of a company. May involve leadership of a team of quality assurance supervisors, specialists, and other associated staff members.
$100,138 / year median in New York
+3% projected growth
Job Description
What You'll Do Chair IAHD's Incident Review Committee (IRC) and the corrective action process Conduct and manage investigations in accordance with OPWDD and Justice Center standards Support staff training on incident management, provide training to program teams on incident reporting requirements periodically during program staff meetings Provide oversight and monitoring of agency incident reporting Assign and review all investigations of reportable incidents and notable occurrences Act as liaison to outside monitoring agencies including OPWDD and NYS Justic Center Compile and prepare data for analysis for Annual Trend Report for reportable incidents, data pertaining to timeliness of investigations and initial reporting of incidents Maintain agency database for reportable incidents and occurrences Conduct POMS interviews (Personal Outcome Measures) monthly Become a member of the IAHD Leadership Educational Requirements Bachelor's degree in Human Services or a related field