Quality Assurance Specialist

PROWORKS SERVICES INC. - 2.0

Montebello, CA Job Details Full-time $27 an hour 3 hours ago Benefits Health insurance Dental insurance Vision insurance Qualifications Customer communication Manufacturing facility experience Organizational skills Purchasing Customer support Quality assurance experience within manufacturing Full Job Description We are seeking a Quality & Customer Support Coordinator with manufacturing experience and strong customer service skills. This is not an inspector position. The role supports the Quality Manager and Account Executive by helping resolve customer quality and order issues. Responsibilities Communicate with customers regarding quality issues, damaged material, incorrect measurements, and order delays. Review inspection reports, certifications, measurements, and tolerances. Coordinate with Quality, Production, Shipping, and Sales to resolve customer concerns. Follow up with customers until issues are resolved. Assist with purchase orders, quotes, order updates, and quality documentation. Maintain organized records and assist with ISO documentation. Qualifications Previous manufacturing, quality, or customer service experience. Ability to understand inspection reports, measurements, tolerances, and material certifications. Strong communication and organizational skills. Comfortable handling customer concerns professionally. ISO 9001 or AS9100 experience is a plus. For additional questions please contact Proworks at 714-684-1411.

Pay:

$27.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Vision insurance

Work Location:

In person