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Linq Global Group

Program Support

Career Insights for Quality Assurance Specialist

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What they do

A Quality Assurance Specialist specializes in the prevention of faults in manufactured products and solutions.

$74,038 / year median in Massachusetts

+5% projected growth

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Job Description

Program Support Linq Global Group - 4.3 Quincy, MA Job Details Temporary | Contract $24 an hour 21 hours ago Qualifications Customer communication Microsoft Excel Customer service Scanning Administrative experience Attention to detail Academic assessment administration Organizational skills Full Job Description Program Support /
Test Proctor Location:
Quincy, MA 02171 -
Hybrid Contract:
3 Months+
Hours:
Up to 37.5 hours/week Job Summary We are looking for a Program Support / Test Proctor to administer computer-based testing and provide administrative support. The role involves monitoring testing sessions, assisting test takers, performing data entry, and maintaining accurate digital records. Responsibilities Check in test takers and verify identification and eligibility. Set up and launch computer-based tests through an LMS. Explain testing procedures and monitor testing sessions. Maintain a secure, quiet, and professional testing environment. Provide basic assistance with computer, login, and testing issues. Report technical issues or testing irregularities. Perform data entry using Microsoft Excel and other databases . Scan, organize, and maintain electronic and paper records. Process record and data requests. Support administrative projects and high-volume data-entry tasks. Follow established procedures and maintain confidentiality. Qualifications Experience in administrative support, data entry, testing/proctoring, customer service, or a related role . Strong Microsoft Excel and computer skills . Excellent attention to detail and organizational skills. Accurate and efficient data-entry abilities. Good communication and customer service skills. Ability to troubleshoot basic computer and login issues. Ability to work independently and follow established procedures. Willingness to work occasional evening or overnight shifts. Ability to travel occasionally to other training locations. LMS or computer-based testing experience is a plus. Schedule Up to 37.5 hours per week .
Possible shifts include:
6:00 AM-2:00 PM 7:00 AM-3:00 PM Occasional overnight: 7:00 PM-3:00 AM Schedule may vary based on operational and testing requirements. Work Location North Quincy Computer Lab - Quincy, MA 02171 Occasional travel may be required to other training locations in the Boston area.
Pay:
$24.00 per hour
Experience:
Testing/Proctoring:
1 year (Required)
Admin Support:
1 year (Required)
LMS:
1 year (Preferred)
Microsoft Excel:
2 years (Required)
Work Location:
In person