Build Trusted Relationships. Help Seniors. Make a Lasting Impact. Are you someone who naturally builds trust and enjoys connecting with people? Do you thrive on developing long-term professional relationships rather than chasing quick sales? Would you find it rewarding to know your work helps older adults remain safe, independent, and living at home? If so, we'd love to meet you. At Home Instead Vero Beach , we're looking for a Community Relations Manager to serve as the face of our organization throughout the Treasure Coast. In this role, you'll cultivate trusted relationships with healthcare professionals and community partners who serve older adults, helping families connect with exceptional in-home care when they need it most. This is not a high-pressure sales position. Success comes from consistently building credibility, becoming a trusted resource, and creating lasting partnerships that naturally generate referrals over time. We're looking for someone who wants to become a familiar, trusted presence in our healthcare community—not someone focused on transactional sales. What You'll Do As our Community Relations Manager, you'll spend most of your time in the community developing and strengthening professional relationships with referral partners, including: Hospitals Physician offices Assisted living communities Skilled nursing facilities Home health agencies Rehabilitation centers Hospice providers Senior-focused community organizations You'll also: Develop meaningful relationships that generate qualified client referrals and new care starts. Conduct face-to-face visits, presentations, educational meetings, and networking events throughout Indian River County and surrounding communities. Represent Home Instead at health fairs, community events, and professional organizations. Serve as a trusted resource for healthcare professionals, seniors, and their families. Conduct in-home care consultations with prospective clients as needed. Collaborate closely with our office team to ensure an exceptional experience from referral through the start of care. Document relationship activities and opportunities using Salesforce CRM. Who Thrives in This Role The people who are most successful here are those who: Enjoy meeting new people and building authentic relationships. Are known for keeping commitments and following through. Communicate with warmth, professionalism, and confidence. Prefer earning trust over making a quick sale. Are organized, self-motivated, and comfortable managing their own schedule. Enjoy being out in the community rather than behind a desk. Take pride in representing an organization with integrity. Are motivated by achieving meaningful goals while making a positive difference in the lives of others. Qualifications Two or more years of experience building professional relationships through business development, account management, healthcare outreach, community relations, customer success, or similar roles. Healthcare, senior care, home health, hospice, rehabilitation, assisted living, nonprofit, or community outreach experience is strongly preferred. Experience using CRM software (Salesforce is a plus). Valid driver's license and reliable transportation. Ability to spend the majority of the workweek meeting with referral partners throughout the community. Why Home Instead? We are a locally owned Home Instead franchise that has proudly served seniors and their families in the Treasure Coast for more than 20 years. Relationships are at the heart of everything we do—relationships with our clients, our referral partners, and one another. When you join our team, you'll enjoy: Competitive base salary Performance bonus opportunities based on relationship-building and referral growth Company vehicle Company phone and iPad Health, Dental, and Vision Insurance 401(k) with company match Paid Time Off Paid Holidays Monday-Friday schedule Supportive team culture Meaningful work that truly changes lives Why This Role Matters Every relationship you build has the potential to help an older adult remain safely at home while providing peace of mind to their family. Your work directly impacts the lives of seniors in our community every day. If you're looking for a career where you can combine relationship-building, community involvement, and purpose-driven work, we'd love to hear from you. Apply today and tell us why you'd be a great addition to the Home Instead family. This position is subject to Florida Level 2 background screening requirements through the Florida Care Provider Background Screening Clearinghouse.

EOE Pay:

$24.00 - $28.85 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person