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UO
University of Kansas Medical Center
Associate Director of Internal Communications
Career Insights for Internal Communications Manager
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What they do
An Internal Communications Manager develops a comprehensive internal communications service to deliver an organization or business' strategic messages and provide all employees and stakeholders with regular, meaningful and consistent information. Ensures organizational initiatives and projects are successfully communicated to employees and stakeholders using a variety of mediums such as a staff intranet, monthly magazine or regular email bulletin.
$147,165 / year median in Kansas
+6% projected growth
Job Description
Design and implement internal corporate communications strategies that balance information from centralized and decentralized parts of KU Medical Center and its three campuses. Develop compelling written, verbal and visual communications for the university's organizations designed to educate, inspire and engage employees and support the KU Medical Center strategy, goals and objectives. Work with departments that have university-wide impact (e.g., Office of Public Affairs, Executive Vice Chancellor's Office, Facilities, Human Resources and Information Technology) to ensure information is shared in a timely and effective manner. Develop and maintain crisis communications plan in coordination with Office of Communications leaders and the Emergency Management team. Serve as lead internal communications contact and develop communications during crisis and timely warning situations. Partner with Human Resources to support employee engagement efforts. Leverage various communications feedback tactics. Partner with Information Technology to administer the SharePoint intranet system, including developing and editing content, educating users and determining what content should live on the external website vs. the intranet. Administer campus digital signage system and work with users to develop appropriate promotional materials. Work with colleagues in the Office of Communications to administer our enterprise email marketing platform, Emma, and work with campus offices and departments to ensure compliance with security and brand standards. Build on existing networks and develop, where required, internal communications contacts throughout the university. Work with schools, departments and managers on the best way to communicate information to their employees. Evaluate and evolve communications strategies, channels and tactics on a continual basis. Bachelor's degree in communications, journalism, or a related field. This position requires a formal degree in the cited discipline area(s) to ensure that candidates have advanced knowledge, analytical skills and professional competencies necessary to perform the duties of the position. The level of degree is commonly recognized as the standard qualification for similar roles in the public and private sector, ensuring that the university remains competitive with industry aligned practices, enhances collaboration with external partners, and supports the delivery of services and programs that meet professional and market-driven expectations. Six (6) years of direct work experience in the field, with a minimum of three years focused on internal and/or corporate communications. Experience writing and editing content in Associated Press style. Proofreading and editing experience. Experience developing content and publishing via an intranet or web-based platform. Experience writing for multiple communications vehicles, including print, digital and other internal communication methods. Experience leveraging multiple communications channels to disseminate information to employees. Experience managing projects, personnel, and/or teams. Experience with Microsoft Office Suite and content management systems. Experience using an email marketing platform (such as Emma, MailChimp or Constant Contact). Supervisory experience. Experience writing executive communications. Experience writing and managing crisis communications. Experience in a higher education or healthcare setting. Experience with Microsoft SharePoint. Communication Computer skills Collaboration Organization Interpersonal skills Project management Leadership Facilitation Attention to detail Adaptability Resume Cover letter https://www.kumc.edu/human-resources/benefits.