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FileImport - Regus Management Group, LLC
Part-Time Community Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Community Relations Manager
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Based on Maryland data
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What they do
A Community Relations Manager works for a business or organization to develop strategies and programs that represent the business favorably and which create a positive relationship with its community and customers. Manages community relations programs that are in alignment with business strategies. May direct or administer the charitable contributions, grants and volunteer programs.
$92,319 / year median in Maryland
+9% projected growth
Job Description
Part-Time Community Associate
At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wver, and however, they want... in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunityAs a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, w you will help take care of all the administrative and support needs for your customers...so that your customers can focus on running their business. A typical day at IWG You arrive a few minutes before your center opens to make sure everything is ready and check t's nothing the cleaners have missed.
Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her w to find a great cup of coffee? You're off to help her get set-up, as soon as you connect the incoming call to another customer. You make sure that all of the services are properly charged, so that invoices are accurate.
It's time for a quick coffee break. Relax and enjoy a few minutes to yourself.
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch!
A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room says it's too hot in their office, no problem you are on it and open a ticket in our service portal.
You've earned yourself another breather. Relax and enjoy a few minutes to yourself.
Early afternoon, you sit down to organize next week's networking event in your center - your City Manager is just a phone call / email away, if you need any guidance or assistance. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the next person to enter the center is a prospect (someone interested in joining the IWG community), so you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting ...For full information see follow application link. "Regus is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination or harassment in employment based on your actual or perceived: ancestry, age, color, disability (physical and mental, including HIV and AIDS, genetic information, gender (including gender identity or expression), marital status, medical condition, genetic characteristics, cancer or a record or history of cancer, military or veteran status, national origin (includes language use restrictions), race, religion (includes religious dress and grooming practices, sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), sexual orientation or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any Team Member, including supervisors and co-workers."
Community Associate Address:
7825 Washington Ave. S5th Floor55439 BloomingtonMinnesotaThe world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wver, and however, they want... in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunityAs a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, w you will help take care of all the administrative and support needs for your customers...so that your customers can focus on running their business. A typical day at IWG You arrive a few minutes before your center opens to make sure everything is ready and check t's nothing the cleaners have missed.
Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her w to find a great cup of coffee? You're off to help her get set-up, as soon as you connect the incoming call to another customer. You make sure that all of the services are properly charged, so that invoices are accurate.
It's time for a quick coffee break. Relax and enjoy a few minutes to yourself.
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch!
A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room says it's too hot in their office, no problem you are on it and open a ticket in our service portal.
You've earned yourself another breather. Relax and enjoy a few minutes to yourself.
Early afternoon, you sit down to organize next week's networking event in your center - your City Manager is just a phone call / email away, if you need any guidance or assistance. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the next person to enter the center is a prospect (someone interested in joining the IWG community), so you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting ...For full information see follow application link. "Regus is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination or harassment in employment based on your actual or perceived: ancestry, age, color, disability (physical and mental, including HIV and AIDS, genetic information, gender (including gender identity or expression), marital status, medical condition, genetic characteristics, cancer or a record or history of cancer, military or veteran status, national origin (includes language use restrictions), race, religion (includes religious dress and grooming practices, sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), sexual orientation or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any Team Member, including supervisors and co-workers."