Communications Manager

JOB The Communications Manager directs and manages all communications and public information functions for the City. The individual in this role develops and implements strategic communication initiatives that promote transparency, strengthen community engagement, and market Golden Valley as a premier destination to live, work, play, and do business. The Manager will oversee the Communications division, including supervising staff and serving as the liaison to various committees/boards.

Expected Hours of WorkHours are typically Monday-Friday from 8 am to 4:30 pm. In addition to working office hours, staff may be required to work additional events. Hours may include nights, weekends, and holidays.

EXAMPLE OF DUTIES

Reasonable accommodations may be made to enable individuals to perform these essential functions: Oversee and coordinate citywide communications, ensuring consistent messaging, branding, and communication standards across all departments.

Proactively plan and develop internal and external messaging and public information campaigns that promote community outreach initiatives and marketing efforts that equitably inform and engage community.

Serve as the primary media liaison and spokesperson, managing and coordinating media inquiries, interviews, press releases, and public statements.

Manage all physical and digital communications, including the City website, social media platforms, newsletters, photos, and other public information channels.

Advise City leadership and all departments on communication policies, strategies, and messaging to meet diverse needs of community.

Monitor media coverage, community sentiment, and emerging issues to proactively manage the City's reputation and communication response.

Supervise and provide directions to the Communications team, including work planning, performance management, and professional development.

Develop speeches, presentations, reports, and communication materials as needed for department leadership and City Council.

Collaborate with community connections team to advise departments on public engagement approaches, lead language access plans, and annual surveys.

Serve as liaison to crisis communications firm, supporting and coordinating meetings, messaging, deliverables, and strategic crisis communications plans.

Develop and manage annual communications division budget ensuring effective allocation of resources.

Collaborate with IT division to manage AV/broadcasting services for cable television and enhance accessibility of public meetings.

Serve as member or liaison of board(s) such as CCX and Westopolis to positively advocate for City needs. Manage programs and initiatives as directed by Deputy City Manager or City Manager.

Stay abreast of communications emerging trends and innovations that will enhance or improve the City's communication efforts.

Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Supervisory ResponsibilityThis position does have employee supervisory responsibilities.

SUPPLEMENTAL INFORMATION

Work is conducted primarily indoors. Employees in this position generally free from work hazards. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to: Regularly read and interpret documents and other written material. Regularly communicate and exchange information with others in person, over the telephone, and using written communication methods. Frequently remain in a stationary position and regularly move within the building to attend meetings and access files and office machinery.

Occasionally traverse around the City to meetings or events. Regularly operate computers and other office equipment, such as a copy machine, printer, and telephone, as well as equipment/tools consistently found in municipal law. Occasionally move or transport items weighing up to 25 pounds.

EEO StatementThe City of Golden Valley is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodation for qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.