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CRM Manager
Career Insights for Communications Manager (General)
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Based on New York data
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What they do
A Communications Manager plans and directs public relations programs that create a positive public image for an organization or business. Oversees press releases and communications with media; works with advertising and marketing staff to target advertising campaigns; manages internal communications such as newsletters or financial reports. May draft speeches or arrange interviews for company executives.
$146,390 / year median in New York
+3% projected growth
Job Description
CRM Manager at 24 Seven Talent CRM Manager at 24 Seven Talent in Long Island City, New York Posted in 1 day ago.
Type:
full-time Our client in the luxury space is looking for a CRM Manager to join their team!
Qualifications:
Salesforce Marketing Cloud and Service Cloud campaign/journey execution CRM reporting and KPI analysis Segmentation, audience building, and data QA Cross-functional coordination with brand, tech, and analytics teams Operational support for customer data flows and platform health
Title:
CRM Manager Type:
contract, 40 hours/week
Duration:
5 months
Location:
NYC Onsite:
hybrid
Rate:
$40-45/hr
Short Overview:
As the CRM Manager, Data Activation, you will oversee the processes and strategies that turn customer data into actionable insights and effective CRM initiatives. You will play a central role in ensuring data is reliable, accessible, and optimized for use across CRM channels, while supporting reporting, campaign enablement, and the overall health of the Salesforce ecosystem.
Key Responsibilities:
Performance Measurement & Insights Support ongoing reporting and analysis to measure CRM performance across all brands in the portfolio. Deliver insights related to customer behavior, campaign effectiveness, CRM contribution, and data quality to help inform business decisions and optimize future initiatives. Martech Operations & Data Health Help ensure the smooth operation of the Salesforce ecosystem by maintaining strong data integrity, identifying and troubleshooting data flow issues, and partnering with central teams to resolve operational challenges efficiently. Data Activation & Enablement Enable successful brand activations by ensuring customer data is structured, accessible, and measurable across channels. Support the deployment of campaigns and customer journeys within Salesforce Marketing Cloud, helping teams execute CRM programs with accuracy and effectiveness.