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HB
Houston Buzz Communications
Customer Outreach Assistant
Entry-Level JobVerifiedNo experience needed
Career Insights for Community Relations Manager
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What they do
A Community Relations Manager works for a business or organization to develop strategies and programs that represent the business favorably and which create a positive relationship with its community and customers. Manages community relations programs that are in alignment with business strategies. May direct or administer the charitable contributions, grants and volunteer programs.
$86,280 / year median in Texas
+13% projected growth
Job Description
Houston Buzz Communications works with nationally recognized nonprofit organizations to expand outreach and strengthen community awareness throughout Houston, TX . Our current campaign focuses on helping provide the Houston community with information on mental health services and school support resources for children across the Houston area. We're hiring a full-time Customer Outreach Assistant to support outreach events, fundraising campaigns, and customer interaction throughout the community. Responsibilities of the Customer Outreach Assistant Speak directly with customers during outreach events and fundraising campaigns Introduce customers to mental health initiatives and school support programs Use a relationship-focused sales approach to guide donation conversations Answer customer questions and keep interactions positive and professional Help support daily sales goals tied to campaign fundraising efforts Track outreach activity, customer interaction, and completed sales progress Work with other Customer Outreach Assistant team members during live events Maintain organized outreach records and customer information Represent nonprofit campaigns professionally throughout Houston Qualifications of the Customer Outreach Assistant Background in retail, restaurants, hospitality, outreach, customer service, or similar customer-facing roles is helpful Comfortable speaking with customers throughout the day Positive attitude in fast-paced, performance-based sales environments Strong communication and interpersonal skills Organized and able to manage multiple customer conversations Interested in communication, outreach, fundraising, and sales development Entry level candidates are encouraged to apply for the Customer Outreach Assistant role