CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite's digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. To learn more, visit us at www.cellebrite.com , https://investors.cellebrite.com/investors and find us on social media @Cellebrite.
Position Overview:
Customer Advocacy Manager As Cellebrite's Customer Advocacy Manager, you orchestrate the content — customer stories and key flagship events — that fuel our brand narrative. Customer obsession drives everything you do: you build the trusted relationships that turn satisfied customers into vocal advocates, and you cultivate their stories event experiences and help to bring their voices to the world stage. Key Responsibilities Source, build and maintain a customer story pipeline, coordinating the full process from initial intake interviews through story production Manage storyboard creation, and help write and produce stories for a variety of formats Support the event content strategy for our annual user summit, including tactical orchestration and support such as run-of-show communications and deadline tracking Coordinate the event speaker lineup, from main-stage keynotes to breakout sessions, serving as the key point of contact for speakers Serve as the trusted, go-to resource for customer advocates, building and nurturing long-term relationships that turn satisfied customers into engaged, vocal advocates for Cellebrite