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CU
Calance US
Technical Telecommunication Migration Specialist
Career Insights for Communications / Public Relations Specialist
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Based on California data
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What they do
A Communications or Public Relations Specialist coordinates internal and external communications for a company or organization. Provides information to employees on company activities, such as the launch of a new product or a community service initiative. Writes and edits public communications; develops media contacts and prepares material for press and media distribution; monitors media coverage. May assist with events planning.
$88,037 / year median in California
+2% projected growth
Job Description
Role Overview Our client is seeking an experienced Telecom Lead with 10+ years of industry experience to take ownership of a major Voice Mitel migration initiative. About the Role A large university is undergoing a major telecommunications modernization initiative, migrating approximately 4,500 remaining phone numbers from a legacy Mitel PBX platform to Microsoft Teams Phone and AudioCodes analog gateways, with a parallel track moving Health Sciences numbers to Avaya. We're looking for a hands-on technical contractor to help drive the remaining phases of this migration to completion. This is a project-based engagement focused on technical delivery not a day-to-day operations or helpdesk role. You'll work under the direction of the university's Project Manager and Telecommunications Manager, partnering closely with Network Engineering, Field Technicians, Health Sciences, vendors, and campus stakeholders. What You'll Do Execute migration of ~4,500 phone numbers from Mitel PBX to Microsoft Teams Phone, AudioCodes analog gateways, and Avaya (for Health Sciences) including configuration, testing, cutovers, and post-migration validation. Configure, install, and maintain Mitel PBX, Teams Phone, and AudioCodes gateway systems, including converting Mitel Hunt Groups into Teams Phone Call Queues. Validate unclear or "unknown" phone numbers with departmental contacts to confirm ownership and determine the right migration path, especially where existing records are incomplete. Identify technical risks in complex or non-standard migration scenarios and recommend mitigations. Maintain and update telecom inventory and equipment records throughout the migration. Provide technical input on the evolving Avaya migration approach for Health Sciences as the design matures. Analyze telecom data across multiple non-integrated systems (PBX, Teams, LDAP, billing, inventory) to reconcile ownership and support planning. Build reports, spreadsheets, and dashboards in Excel to track migration progress and support decision-making. Use AI-assisted tools (e.g., Claude, ChatGPT, Copilot) to improve documentation, analysis, and process efficiency. Produce migration documentation, configuration standards, and knowledge transfer materials so university staff can sustain the work going forward. Provide periodic project status updates to the Project Manager.