Overview We are seeking a dynamic and detail-oriented Administrative & Communications Specialist to join our team. This vital role combines efficient office management with effective communication strategies to ensure smooth daily operations and foster positive relationships with visitors, donors and volunteers. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional organizational skills, strong computer literacy, and excellent interpersonal abilities. Duties Manage front desk operations, greeting visitors and directing them appropriately with professionalism and warmth Operate multi-line phone systems, handle incoming calls, and provide courteous customer service while accurately relaying messages Assist with office management duties including supply inventory, equipment maintenance, and general administrative support Schedule and record pickups for the Donation Truck Receive donations and provide tax receipts to donors Ensure completion and tracking of paperwork and coordinate scheduling of community service workers and various Twin City Mission locations Manage Twin City Mission's social media accounts in order to build community, share our mission and inspire action. Work with Director of Development and Program Directors to develop and manage brochures and other promotional materials Produce a quality newsletter, that features impact stories, clear data and direct calls to action Qualifications Proven office experience with strong clerical skills and familiarity with office management procedures Proficiency with various social media platforms. Excellent organizational skills with the ability to prioritize effectively in a busy environment Strong phone etiquette and communication skills, including handling multi-line phone systems and client interactions Demonstrated ability to handle confidential information discreetly while maintaining professionalism Proficient on various Social Media platforms, with experience working in Canva or similar produce

Pay:

$14.88 - $19.98 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person