Social Media Content Creator & Designer Mia Secret - 5.0 City of Industry, CA Job Details Part-time | Full-time $22 - $25 an hour 2 hours ago Qualifications Customer communication Basic graphic design principles Teamwork Community management Attention to detail Visual communication design TikTok Facebook Professional art or design Instagram Media editing tools Full Job Description Community Manager & Graphic Designer Mia Secret |
Professional Beauty & Nail Brand Location:
In-Person (Full-Time) About Mia Secret Mia Secret is an internationally recognized beauty brand specializing in professional nail and beauty products, known for innovation, artistry, quality, and community. Our products are trusted by nail professionals and beauty creators in over 100 countries. As we continue expanding our digital presence, we are looking for a Community Manager with strong graphic design skills to lead engagement efforts and strengthen our connection with the global beauty community. Position Overview We are seeking a community-first, creative professional who will take ownership of Mia Secret's social media engagement and audience relationships, while supporting content creation through strong visual design. This role is critical in ensuring our brand feels active, responsive, and culturally relevant across all platforms. The ideal candidate understands how to build community, drive engagement, and translate brand identity into visually compelling content. Key Responsibilities Community Management (Primary Focus) Manage daily engagement across Instagram, TikTok, Facebook, and other platforms Respond to comments, DMs, mentions, and tags within established response time goals Proactively engage with followers, nail professionals, and creators Monitor brand sentiment and escalate customer issues when needed Identify, repost, and build relationships through user-generated content (UGC) Support influencer interactions and community-building initiatives Maintain and evolve Mia Secret's tone of voice across platforms Content & Graphic Design (Secondary Focus) Design social media graphics, promotional assets, and campaign visuals. Main assets will be produced by Mia Secret's creative director. Create engaging posts, stories, and short-form video content Edit videos using CapCut and design assets using Canva (Adobe is a plus) Ensure visual consistency across all platforms Collaborate on content calendars, launches, and campaigns Performance & Optimization Track and analyze engagement metrics and community growth Identify trends, insights, and opportunities to improve performance Provide weekly reports and recommendations Support A/B testing of content formats and engagement strategies KPIs / Success Metrics Response time to comments and DMs (target: < 12-24 hours) Engagement rate growth (likes, comments, shares, saves) Follower growth and retention rate Volume and quality of UGC interactions Community sentiment (positive vs. negative interactions) Contribution to campaign performance through engagement Qualifications 2-3+ years of experience in community management, social media, or digital marketing Strong understanding of Instagram, TikTok, and short-form content culture Proven ability to build and engage online communities Graphic design experience with strong visual storytelling skills Proficiency in Canva and CapCut (Adobe Creative Suite is a plus) Excellent written communication and brand voice awareness Organized, proactive, and detail-oriented Ability to work in a fast-paced, collaborative environment Passion for beauty, cosmetics, or the nail industry preferred Bilingual (English/Spanish is a plus) Compensation & Benefits Opportunities for performance-based growth and role expansion Work with a globally recognized beauty brand Hands-on involvement in campaigns, product launches, and content strategy Why This Role Matters This role is key to transforming Mia Secret's social presence from content-driven to community-driven , strengthening customer relationships, increasing brand loyalty, and driving organic growth across all platforms.
