Business & Retail Assistant Made a la Mode Birmingham, AL Job Details Part-time $15 - $20 an hour 3 hours ago Benefits Employee discount Professional development assistance Qualifications Computer operation Merchandising Executive administrative support Research Fashion retail Fashion styling Full Job Description Position Overview Made a la Mode is looking for a reliable, organized, outgoing, and fashion-forward assistant to help with both the day to day retail operations and the behind the scenes business operations of the company. This role will work closely with the owner and will involve a variety of responsibilities including customer service, inventory, social media, vendor communication, administrative tasks, marketing, events, and general business support. Because Made a la Mode is a growing business, we are looking for someone who is proactive, willing to learn, comfortable taking initiative, and excited to help wherever needed. Retail & Customer Experience Provide excellent customer service to Made a la Mode customers Help customers find dresses based on their style, size, event, and budget Assist customers in the fitting room and provide styling recommendations Help create a welcoming, fun, and luxurious shopping experience Organize, steam, hang, tag, and merchandise dresses Maintain a clean, organized, and visually appealing store Assist with opening and closing the store Process sales and customer pickups through Square Answer customer questions in store, online, by phone, and through social media Inventory & Operations Receive and process new inventory Check incoming shipments for accuracy and condition Enter and update inventory in Square Assist with inventory counts and organization Keep track of sold, reserved, damaged, and available merchandise Prepare new inventory for weekly dress drops Help photograph, measure, tag, and organize new dresses Help coordinate with models to come try on and photograph them in dresses Package and ship online orders Help maintain accurate online inventory and product listings Assist with online live showings of dresses with owner Help identify inventory that needs to be restocked, marked down, or promoted Social Media & Content Assist with Instagram and TikTok content Photograph and video new dresses and customers when appropriate Help plan and organize weekly social media content Assist with Canva graphics and promotional materials Help respond to Instagram messages, comments, and customer inquiries Assist with giveaways, promotions, and social media campaigns Help identify trends, popular styles, and content ideas Assist with maintaining a consistent luxury and cohesive Made a la Mode brand image Marketing & Events Assist with planning and executing special events Help set up and break down events and store displays Assist with grand openings, ribbon cuttings, other events Assist with creating flyers, signage, banners, and other marketing materials Help brainstorm new marketing ideas and ways to grow Made a la Mode's customer base Assist with local marketing and community outreach Business & Administrative Support Assist the owner with day-to-day business tasks and projects Help organize receipts, invoices, expenses, and other business documents Assist with basic bookkeeping and expense organization Help manage calendars and business deadlines Help manage other current employees and making employee schedules Assist with researching business opportunities, partnerships, events, and locations Owner / Personal Business Support Because this position will work closely with the owner, there may also be occasional tasks that help the owner stay organized and allow her to focus on growing Made a la Mode.

These may include:

Helping organize the owner's schedule and business priorities Running occasional business-related errands Picking up or dropping off inventory, supplies, packages, or other business items Assisting with returns, shipments, printing, or other business errands Helping prepare for meetings, events, and appointments Organizing materials and to-do lists for the owner Helping keep track of tasks, deadlines, and follow-ups Assisting with personal-business crossover tasks when needed Taking initiative to identify tasks that can be handled independently to make the owner's day to day workload easier Growth & Special Projects As Made a la Mode continues to grow, this position may also assist with: Researching potential permanent retail locations Assisting with expansion into additional markets Researching potential franchise opportunities Helping develop new systems and processes Assisting with new product categories or business ideas Supporting new pop-up locations Helping develop partnerships with local businesses and organizations Assisting with special projects as assigned Ideal Candidate We are looking for someone who is: Friendly, outgoing, and personable Passionate about fashion, retail, and the Made a la Mode brand Highly organized and detail-oriented Reliable, punctual, and trustworthy A self starter who can work independently Comfortable multitasking and switching between different responsibilities Excellent at communication and customer service Comfortable using Instagram, TikTok, Canva, and other social media platforms Comfortable learning Square and other business software Proficient with basic computer programs, email, spreadsheets, and organizational tools Creative and willing to bring new ideas to the business Comfortable working in a fast-paced environment Flexible and willing to help wherever needed Comfortable standing for extended periods and lifting/moving boxes or inventory when necessary Fashion forward with an eye for styling, presentation, and visual merchandising Someone who genuinely wants to help the business grow, not just complete assigned tasks This is a flexible, hands-on position supporting both the retail operations and the behind the scenes business operations of Made a la Mode. Hours may vary based on business needs and may include time spent in the store, assisting with inventory, social media, administrative tasks, vendor communication, events, shipping, errands, and special projects. Weekend shifts are necessary for the role, depending on need. Employees are also eligible for the Made a la Mode monthly dress sales bonus. Employees receive 20% off Made a la Mode merchandise .

Pay:

$15.00 - $20.00 per hour Expected hours: 20.0 - 30.0 per week

Benefits:

Employee discount Professional development assistance

Work Location:

In person