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Patterson Dental Holdings, Inc.
Ecommerce Data Specialist I
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What they do
An E-Commerce Specialist assists business clients with the process of moving to online business practices. Analyzes businesses, design electronic commerce marketing plans; provides expertise with search engine optimization, social media marketing, branding and product promotion.
$45,262 / year median in Minnesota
+5% projected growth
Job Description
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Product Data Specialist I will be responsible for creating and managing product data across a broad array of products to ensure accuracy and high quality. As a team member, the Product Data Specialist I will be responsible for maintaining data quality, compliance, and consistency, follow operating procedures, support business unit requests, and research/resolve issues around product data. The Product Data Specialist I will require communication with branch, corporate personal, and the vendor community. Success will depend on having a "customer first" attitude, superior accuracy, a willingness to learn new functions, and positively contribute to team performance. Essential Functions To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position. Process product requests and overall data management in a timely and accurate manner, ensuring policies, procedures, and service level agreements (SLAs) are followed. Develop and refine content for complex product lines Research, analyze, and update product specification data for tens of thousands of products Contribute to developing and enforcing workflows to meet best business practices. Assist in the development of forms, procedures, and work instructions Identify data quality or process improvement opportunities Provide monthly process overview reporting for all levels of the department and report on potential category improvements Establish rapport with branches and other Patterson teams, build effective relationships, and share wins and successes Use knowledge of Excel to analyze and combine data from multiple data systems Analyze content for inconsistency/errors, correct data, and execute import changes into database Review team members' work and provide improvement direction Support decisions that affect the function and performance for company-wide shared database system, as well as troubleshoot issues that arise Performs other duties as assigned Material Master Data Specific Functions Execute changes to SAP master data (e.g. customer, vendor, materials etc.) as approved by the business ensuring data requests are complete and comply with standards Ecommerce Merchandising Specific Functions Solid understanding of accurate writing for utilization in development of search engine optimized (SEO) copy for web-based environments Support printed promotion data while verifying accuracy of product display and data Job Qualifications Required Qualifications College level degree and/or technical school training At least 1-3 years of proven database experience General knowledge in Excel, Access, or other data applications involving techniques in handling large, complex data Proven background in research and content creation Strong interpersonal, communication, and written skills Excellent customer service experience, and demonstrated diplomacy to assist other departments as necessary Must be able to juggle several activities and projects simultaneously and set appropriate priorities for self Top-notch analytical and problem-solving skills Keen editorial skills and attention to detail Strong time management and organizational skills with the ability to multitask in a fast-paced environment Ability to make the complex succinct and simple; clarity of thought is extremely valued Always demonstrates a commitment to Patterson's values and professionalism through appropriate conduct Preferred Qualifications Experience with B2B and/or healthcare experience a plus Experience with Informatica's PIM solution, Product 360 (P360) Preferred Qualifications (Material Master Data) Experience with dental merchandise, equipment, or parts products 1-3 years of SAP database experience Preferred Qualifications (Ecommerce Merchandising) Experience with dental, veterinary, or animal health merchandise products 1-3 years of search engine optimization (SEO) related experience 1-3 years of printed publication experience