About Rustic Strength Rustic Strength is a family-owned brand creating high-purity, plant-based home and body care products with a no-compromise standard for quality and service. Our mission is built around superior products, on-time delivery, and over-the-top customer care.

We run five storefronts:

our retail site RusticStrength.com, PandaEcoPaper.com, our wholesale store RusticStrengthWholesale.com, RefillWholesale.com, and a storefront on the Faire marketplace. Position Summary We're hiring a Website Operations Associate to own the storefronts behind our wholesale business: RusticStrengthWholesale.com, RefillWholesale.com, and our Faire storefront. You'll train with our Website Operations Specialist, who currently runs all five storefronts, and work side by side with them. This is a hands-on role for someone who can manage a large product catalog, design clean web graphics, write product copy, and keep projects moving without being chased. You'll report to our Marketing Director, and projects are assigned and tracked in Monday.com. Core Responsibilities Store and Catalog Management Maintain product listings, pricing, collections, and inventory across your stores and Faire Keep inventory in sync between our warehouse and each online channel Manage SKUs, bundles, and seasonal product transitions, and keep product information consistent across channels when items are added, changed, or discontinued Implement theme updates and Shopify app settings on your stores Check your stores regularly for inconsistencies, errors, broken links, and outdated content, and fix or flag what you find Launches and Campaigns Build launch listings for your channels on the launch schedule, including variants, bundles, and channel-specific versions Run Faire marketplace campaigns and wholesale email campaigns Graphic Design Produce and format product images, badges, and collection graphics each season Create web banners and page graphics that match our brand Keep your sites accessible, including descriptive alt text on every image Copywriting Write clear, on-brand product descriptions, collection copy, and site announcements Write in our voice: educational, empowering, and never fear-based Possible extension: write and publish blog content AI Tools Use ChatGPT and/or Claude to speed up writing, research, and routine store tasks, and check the output for accuracy and brand voice Projects and Communication Work from projects assigned in Monday.com and keep your tasks and statuses current Give regular progress updates and raise blockers early so priorities can be adjusted Document how you do things so any task can be picked up by a teammate Save your work to our shared cloud storage, clearly named and organized This is not a comprehensive list of tasks. The role may grow and evolve over time. Requirements (Must-Have) Experience managing a Shopify store or similar ecommerce platform Graphic design proficiency (Photoshop, Canva, or similar) Copywriting experience, with samples Hands-on experience using ChatGPT and/or Claude in your work Strong attention to detail across large amounts of product data Able to juggle multiple priorities and research solutions without step-by-step guidance Comfortable learning new tools and platform changes quickly Reliable attendance and professional work habits Nice-to-Have Wholesale or B2B ecommerce experience Experience selling on Faire or other marketplaces Product photography Blog writing or SEO experience Basic HTML/CSS or Shopify theme editing Experience with Shopify apps such as Gorgias, Rebuy, Judge.me, or Smile.io Why You'll Love Working Here Mission-driven company producing safe, high-quality products Strong team culture and professional environment Hands-on training and room to grow your skills Your ideas and creative vision matter Benefits & Perks Opportunity for performance bonuses Paid holidays Paid time off Health insurance option Employee discounts on Rustic Strength products Additional growth opportunities Location Requirement This is an in-person role in Mansfield, Missouri, not a remote position. Applicants must be able to reliably commute or relocate. How to Apply (Required) Please submit: Resume Portfolio with design work and examples of websites or stores you have managed A writing sample (product copy, web copy, or a blog post) A short review of RusticStrengthWholesale.com that names at least 4 inconsistencies in its listings, pricing, or copy, and how you'd fix them Applications without a portfolio will not be considered.

Job Type:

Full-time Ability to

Commute:

Mansfield, MO 65704 (Required)

Pay:

From $20.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Paid time off People with a criminal record are encouraged to apply Application Question(s): Do you understand this is not a remote position? What stands out to you about our company? Which Shopify stores have you managed, and did any of them serve wholesale or B2B customers? How do you use ChatGPT or Claude in your work today? Give one specific example. How do you ensure your AI assisted copywriting doesn't feel robotic? Tell us about a time you spotted a problem on a website or project. What did you do? After training, do you feel comfortable working independently? What was your attendance record like in your last role?

Work Location:

In person