Print Shop Assistant

Print Shop Assistant Matthews, NC Job Details Part-time $16 - $18 an hour 1 day ago Benefits Flexible schedule Qualifications Computer operation Accounts receivable Maintaining an organized workspace Phone communication Packing Labeling Computer literacy Greeting customers Research Administrative experience Client invoicing Social media platforms Merchandising display arrangement Stocking Computer skills Facebook Data collection Clean workspace maintenance Picking & packing Entry level File organization Order fulfillment Client interaction via phone calls Full Job Description Job Overview We are a fast-paced, locally owned print and design shop in Matthews looking for a dependable, organized part-time Shop Assistant to help keep daily operations running smoothly.

This role is perfect for someone who enjoys staying busy, helping customers, and keeping things organized in a hands-on, small business environment. Responsibilities vary day-to-day depending on shop needs, with a focus on keeping things running smoothly and efficiently.

Responsibilities:

Customer Support Assist customers with order pickups and payments Greet walk-in customers and notify staff when needed Answer phones and take messages Administrative Support Send quote follow-ups and basic customer emails Assist with invoicing and payment reminders (accounts receivable) Follow up with customers regarding outstanding balances and order pickups Enter shipment information and prepare outgoing packages Shop Support Box and prepare completed orders Help keep the shop, lobby, and workspace clean and organized Restock supplies and maintain general organization Organization & Projects Organize and maintain shop materials, including paper, samples, and product displays Assist with organizing and labeling materials for easier access and efficiency Help with organization projects that improve workflow throughout the shop Product Research Research apparel and product options based on specific criteria provided Look up pricing and availability from vendor websites Gather information to assist with quotes Additional Support (as needed) Assist with filing job paperwork and vendor documents Help maintain basic social media updates (Facebook, Google, etc.) Support general day-to-day operations as needed

What This Role Does NOT Include:

No order entry No design work No print production (initially) No complex quoting ✅

Ideal Candidate:

Reliable and shows up consistently Organized and detail-oriented Comfortable interacting with customers Able to stay busy and take initiative without constant direction Comfortable using email, phone, and basic computer tasks Professional and comfortable following up with customers

Pay:

$16.00 - $18.00 per hour

Benefits:

Flexible schedule

Work Location:

In person