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Tailored Management

E-Commerce Operations Specialist

Pay: $49/wk

Posted: 3 days ago

Location: New York, NY (Hybrid)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/18/2026

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Job Description

Title:

E-Commerce Operations Specialist Location:

420 5th Av, New York, New York 10018 (Remote or Hybrid / Must Be Able to Work Onsite 3 Days Per Week)

Compensation:

$ 49/hr on W2(Paid Weekly)

Schedule:

40 hours per week,

Standard Business Hours Contract Length:

5 months of contract

Start Date:

Oct 2026 SPECIFIC

SKILLS NEEDED

Top 3-5 mandatory and/or minimum requirements

Order Flow & Exception Troubleshooting:

Proven experience analyzing daily e-commerce order reports, identifying delayed or stuck orders, and troubleshooting root causes (e.g., payment holds, inventory sync issues, fulfillment pipeline errors). ERP /

Order Management Systems:

Hands-on experience working directly in SAP (Sales & Distribution / Order Management modules) to look up, adjust, or re-trigger orders.

Ticketing & Bug Logging:

Working proficiency with Jira to log detailed technical bugs, capture reproduction steps, and track resolutions with IT/dev teams.

Data Analysis & Reporting:

Intermediate-to-advanced Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, data filtering) to manipulate and review large order files.

Cross-Functional Communication:

Experience handling direct escalations from Customer Service and providing fast, structured solutions. Top 3-5 desirable attributes/qualifications?

E-Commerce Web & UAT Testing:

Experience testing, validating checkout flow, and logging frontend bugs for website updates or promotional launches.

Retail/Optical/E-Commerce Background:

Familiarity with high-volume digital retail, omni-channel distribution, or customized consumer goods order flows. Self-Starter /

High Agility:

Ability to ramp up quickly in a fast-paced environment with minimal handholding to solve bottlenecks. Familiarity with

WMS & Logistics:

Understanding of warehouse handoffs, shipping carrier updates, and order fulfillment lifecycle tracking. Required levels/ Years of Experience education - discuss whether there is flexibility 2-4+ years of relevant experience in e-commerce operations, order management, digital customer fulfillment, or business systems analysis #TMCA