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SMT Packaging LLC
E-Commerce Manager
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Based on Ohio data
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What they do
An E-Commerce Manager is responsible for overseeing an organization's online sales. Responsible for the image of the company and generating sales through the internet. They oversee a team of web and software developers who contribute to the look and systems of the website.
$69,278 / year median in Ohio
-2% projected decline
Job Description
E-Commerce Manager SMT Packaging LLC Maumee, OH Job Details Full-time From $17 an hour 2 hours ago Benefits Health insurance Paid time off Qualifications Customer communication Operational analysis Customer service E-commerce Dispatching Process management Full Job Description Job Overview We are seeking a dynamic and strategic E-Commerce Manager to lead our online sales operations and drive growth across digital platforms. This role offers an exciting opportunity to oversee end-to-end e-commerce processes, optimize supply chain and logistics functions, and enhance customer experience through innovative solutions. The ideal candidate will possess a strong background in logistics, supply chain management, and digital commerce, with a passion for delivering seamless online shopping experiences. Join us to shape the future of our e-commerce presence and contribute to our company's success in a fast-paced, competitive environment. Duties Develop and implement comprehensive e-commerce strategies aligned with business goals to increase online sales and market share. Oversee inventory management, ensuring accurate stock levels through effective demand planning, procurement, and inventory control techniques. Manage logistics operations including warehouse distribution, shipping & receiving, order fulfillment, and transportation planning utilizing transportation management systems (TMS) and warehouse management systems (WMS). Coordinate with third-party logistics providers (3PL), freight carriers, NVOCC (Non-Vessel Operating Common Carrier), and other transportation partners to optimize freight costs and delivery timelines. Utilize data analysis skills and supply chain analytics to monitor performance metrics, identify process improvements, and implement operational efficiencies. Ensure regulatory compliance across international trade regulations, transportation safety regulations, packaging standards, and customs requirements. Lead cross-functional teams in process improvement initiatives related to materials handling, category management, sourcing, procurement, and warehouse operations. Maintain high levels of customer service by ensuring timely order processing, accurate shipping logistics, and effective communication with customers. Leverage technical proficiency in ERP systems like AS400 or CMMS platforms to streamline operations and improve data accuracy. Promote safety standards within warehouse operations including forklift operation and road transportation safety regulations. Experience Proven experience managing e-commerce logistics or supply chain functions within a logistics company or similar environment. Strong background in supply chain management including inventory management, warehouse management system (WMS), transportation management systems (TMS), and freight coordination. Demonstrated ability to lead teams effectively in a fast-paced environment with excellent team management skills. Familiarity with international trade regulations, customs procedures, and shipping logistics on a global scale. Technical proficiency with ERP systems such as AS400 or equivalent enterprise resource planning tools; advanced skills in Microsoft Office suite for reporting and analysis. Experience working with road transportation operations, dispatching, picking & packing processes, materials handling equipment like forklifts, and shipping & receiving procedures. Knowledge of procurement strategies including sourcing from multiple suppliers to optimize costs while maintaining quality standards. Strong analytical skills with the ability to interpret data for demand planning and supply chain optimization. Prior experience working within a warehouse environment or logistics company that emphasizes regulatory compliance and operational excellence is highly desirable. Join us as an E-Commerce Manager to lead innovative logistics solutions that elevate our online shopping experience!