Salesforce ERP/CRM Administrator Robert Half - 3.9 West Des Moines, IA Job Details Temporary | Contract 19 hours ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Salesforce Service Cloud Data integrity assurance Data quality checks Systems integration Data compliance System administration Data Integration (Data management) 6 years Requirements design Salesforce Certification Tooling Application security management Cloud security management Configuration management Enterprise solutions implementation Scalable systems Enterprise software support Life insurance knowledge Data quality management Salesforce Cloud Collaboration with product development teams Cloud service support Release management Azure DevOps proficiency Integration Platforms (Enterprise solutions) Data reporting support Data access controls implementation Software testing coordination Scalability Access control management Full Job Description We are looking for an experienced Salesforce ERP/CRM Administrator to support insurance distribution and onboarding operations in West Des Moines, Iowa. This Long-term Contract opportunity is suited for a senior specialist who can shape scalable Salesforce solutions, strengthen platform performance, and collaborate across business and technology teams. The role focuses on improving workflows tied to producer onboarding, licensing, contracting, appointments, agency structures, and service-related processes within a complex enterprise environment.

Responsibilities:

Configure and enhance Salesforce capabilities to support onboarding, contracting, licensing, appointments, agency relationship management, and case handling activities. Partner with business leaders, product teams, and technical stakeholders to translate operational needs into practical Salesforce solutions. Build and maintain automation using declarative tools such as Flow to improve efficiency, consistency, and user experience across core processes. Administer platform security, access controls, data quality standards, and reporting to ensure reliable and compliant system performance. Support and optimize solutions across Financial Services Cloud, Service Cloud, Experience Cloud, and related integrated platforms as needed. Manage system configuration, testing coordination, and release support within established governance and configuration management practices. Assist with data integration and connected application needs by working with internal teams on APIs and enterprise platform interoperability. Provide ongoing platform guidance, troubleshoot complex issues, and recommend improvements that align with insurance operations and business priorities. 6+ years of Salesforce administration experience, including work in large and complex enterprise environments. Strong hands-on knowledge of Salesforce configuration, Flow automation, security model, data management, reporting, and Service Cloud administration. Experience with Financial Services Cloud or another Salesforce industry-specific cloud offering. Background in life insurance or annuities operations, with familiarity supporting insurance distribution functions. Understanding of producer onboarding, contracting, licensing, appointments, agency hierarchies, and compliance-related workflows. Ability to work with cross-functional teams to define requirements and deliver effective platform solutions. Exposure to Experience Cloud, AgentSync, Flosum, Azure DevOps, or enterprise integrations is preferred. Salesforce certification is strongly preferred. Technology Doesn't Change the World, People Do. ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .