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Alchemy

Business Analyst AI & CRM

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Job Description

Business Analyst - AI & CRM Alchemy - 4.2 Foster City, CA Job Details Full-time 1 day ago Qualifications AI models Jira Stakeholder engagement Requirements specification Requirements design Automation NumPy SQL Pandas Process mapping Process modeling Machine intelligence Machine learning User acceptance testing Agile software development Analysis (software development lifecycle) Workshop facilitation experience Defect tracking tools AI-driven automation Generative AI Agile planning Business process modeling Stakeholder management Full Job Description We are seeking an experienced Business Analyst with strong Life Sciences/Pharma, CRM, and AI experience. The ideal candidate will work with business and technology teams to define requirements, improve CRM processes, and support AI-enabled customer engagement solutions.
Required Skills:
10+ years of Business Analysis experience 4+ years of CRM experience Life Sciences / Pharmaceutical commercial operations experience Experience with Veeva CRM, Salesforce, Dynamics 365, or similar CRM Understanding of AI, Generative AI, Copilot, and automation Strong requirements gathering and business process analysis User stories, functional requirements, process mapping, and acceptance criteria Strong stakeholder management and workshop facilitation Agile/Scrum experience with Jira or Azure DevOps Experience with UAT, change management, and user adoption Strong analytical and communication skills Application Question(s): Do you have hands-on experience with AI/ML or Generative AI product delivery? Do you have 4+ years of CRM experience?
Work Location:
Hybrid remote in Foster City, CA 94404