Company:

c3controls

Department:

Product Marketing Reports To:

Product Manager Location:

Remote, US based with ability to be on-site as required

Position Type:

Full-Time, Early Career (0-5 years experience) About the Role c3controls is seeking a detail-oriented, highly organized, and hands-on Product Specialist to provide tactical execution, data support, and technical assistance to the Product Management team. In this entry-level role, you will support the Product Manager with data compilation, BOM updates, catalog maintenance, hands-on product reviews, and product technical support. Key Responsibilities 1.

Technical Support, Quality & Application Assistance Everyday Product Technical Support:

Serve as the go-to resource for day-to-day application questions and product performance issues, working with internal teams to resolve them efficiently.

Product Performance Analysis:

Partner with applications and quality engineering teams to gather field data, sample components, and customer reports regarding product behavior; document findings and track cross-functional resolution workflows to drive continuous product enhancement.

Product Training:

Help prepare slide decks, organize demonstration samples, and deliver foundational product training over time as your technical knowledge grows. 2.

Physical Product Review & Prototype Support Hands-On Inspection:

Perform initial physical reviews and side-by-side product inspections comparing c3controls devices against competitor models.

Prototype Assembly & Testing:

Assist with physical prototype builds, sample kit assembly, and basic bench testing to verify product fit, form, and function during development phases. 3.

Data Compilation & System Updates Gather & Format Data:

Pull, compile, and format datasets regarding product line sales, inventory status, and competitor pricing into clean Excel spreadsheets for Product Manager review.

System Data Entry:

Execute directed updates and data cleanup within core item databases and Bill of Materials (BOM) records under the guidance of the Product Manager.

Partner System Support:

Upload, update, and audit product specifications, technical attributes, and image files across partner sites and internal databases. 4.

Documentation & Administrative Support Catalog & Collateral Updates:

Execute tactical updates to product catalog pages, technical spec sheets, and installation instructions, ensuring part numbers, configurators, and specifications are accurate.

Internal Bulletins:

Draft basic internal product updates and bulletins to keep sales, customer service, and operations teams informed of directed product changes.

Cross-Functional Tracking:

Track and route product change documentation through engineering, operations, and finance teams to ensure directed projects and initiatives move forward. 5. Support in

New Product Development Market Research Compile Competitor Analysis Research Competitor Pricing Qualifications & Requirements Education & Experience:

Bachelor's degree in Business, Marketing, Technical Writing, or an Engineering/Technology field preferred; OR 1-3 years of experience in technical customer support, technical writing, quality assurance or product marketing

Hands-On Aptitude:

Comfortable working with physical hardware, examining and assembling electro-mechanical components, and participating in basic prototype builds/bench checks.

Detail-Driven Execution:

High comfort level performing routine data entry tasks (like BOM updates and database cleanups) where precision is essential.

Toolbox:

proficient in workbook tools (VLOOKUPs, Pivot Tables, data manipulation) for analyzing product portfolio health and pricing datasets.

Communication:

Exceptional verbal, written, and presentation skills. You must be comfortable conducting training sessions or speaking directly with a customer.

Technical Writing:

Author clear, high-quality technical literature, including catalogs, installation sheets, white papers, and technical briefs.

Curiosity & Learnability:

High mechanical/electrical curiosity. Willingness to learn the basics of c3controls product lines (pushbuttons, circuit breakers, transformers, motor controls) and electrical standards (UL508A/NEC) over time.

Location:

Primarily remote work setup, with the ability to come on-site to our Beaver, PA headquarters 2-3 times per month for hands-on product reviews, prototype evaluations, and team coordination.

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

Remote