Marketing & Box Office Assistant•Federal Work Study Chandler-Gilbert Community College•4.5 Chandler, AZ Job Details Part-time $16 an hour 14 hours ago Qualifications Customer communication Event customer service Full Job Description Hourly Rate $16.00/per hour Not Eligible for Benefits This is a part-time, temporary position not eligible for benefits.

Work Schedule Standard Hours:

Up to 19.5 hours per week. Shifts are scheduled during office hours (between 8:00 AM•5:00 PM) or in the evening to support events and productions.

Evening Schedule:

Some evening work is required to support concerts and productions. During these periods, shifts will start later in the day (e.g., 4:00 PM•8:30 PM or 5:00 PM•10:00 PM). Daily hours will flex (some days longer, some shorter) to maintain a 19.5-hour work week.

Weekend Requirements:

Occasional Saturday work is required for performances and strikes (approximately 4 within the academic year).

Advance Notice:

Schedules are established approximately six months in advance, providing predictable scheduling.

Location:

This is a 100% on-site position. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision— creating excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Job Summary The Marketing & Box Office Assistant is a vital and highly valued member of the Performing Arts Center Operations team. Reporting to the Marketing & Box Office Specialist, this position supports all aspects of the patron experience, including ticket sales, event marketing, and front-of-house logistics. In conjunction with the performing arts center team, this position plays a key role in maintaining the working environment in the office. They will also work closely with actors, designers, students, staff, and faculty to shepherd a production process that is supportive and sustainable Additional Information Arnette Scott Ward Performing Arts Center Summary We want to share what it actually feels like to work in our department at Chandler-Gilbert Community College.

Our Spaces & Season:

We operate three distinct venues: a 299-seat main stage theatre, an intimate black box, and an outdoor amphitheater. We primarily support our performing arts academic programs alongside some community rentals. A typical season includes 3 main stage productions, 3 black box shows, 2 dance concerts, and roughly 50 smaller concerts, recitals, and events. While our calendar is active, we intentionally build in downtime between events so our staff has time for maintenance, reflection, and planning. Our Commitment to

Balance:

At the Arnette Scott Ward Performing Arts Center, we believe that producing excellent live events shouldn't come at the cost of our staff's well-being. We deliberately structure our schedules to provide enough time to get the work done without burdening our team. When you work with us, you can expect:

Protected Weekends:

We essentially never work weekends, with the exception of about four Saturdays per season for matinees and show strikes.

Sensible Hours & Rest:

We don't do exhausting overnights. We enforce hard stops at 10:30 PM for tech and dress rehearsals, and 11:00 PM for strikes. We also ensure a minimum 12-hour turnaround between daily shifts.

No Mandatory Overtime:

We plan our production calendars deliberately to avoid putting the burden of overtime on our staff and technicians.

Holidays Off:

We endeavor to honor all college holidays provided to our students, meaning our staff gets to enjoy those well-deserved breaks as well. You will be joining a supportive, dedicated team of peers—including our Scene Shop Assistant, Props Assistant, Costume Shop Assistant, Lighting/Sound Assistant, and Marketing & Box Office Assistant, as well as a team of overhire technicians and lead staff—who share the goal of creating great art in a healthy, low-stress environment. Essential Functions•Assists patrons through box Office and front-of-house operations. Assists patrons with purchasing, refunding, and transferring tickets while providing information about performances and seating using PurplePass. Serves as an usher or to help patrons locate seats and ensure a smooth, enjoyable experience for all attendees. Assists with concessions sales, orders, and documentation; helps maintain accurate stock levels and inventory.•Assist the Marketing & Box Office Specialist in creating effective marketing campaigns to support performing arts events and productions. Designs graphics for posters, flyers, and social media to promote events using existing templates and platforms like Canva and Adobe Creative Cloud. Takes photos of performing arts events during evening performances to supplement marketing resources. Assists the Marketing & Box Office Specialist in maintaining a calendar and schedule for marketing materials, social media content, and other promotional deliverables. Other Duties Perform other duties as assigned. Minimum Qualifications To qualify for this position, you must be work study eligible. You can confirm your status by speaking with the college's Financial Aid office. Desired Qualifications Interest in the performing arts and community engagement. Prior experience in customer service, retail, or a public-facing role. Basic knowledge of graphic design software (e.g., Canva, Adobe Creative Cloud) Knowledge of the elements and principles of design. Basic knowledge of social media platforms. Strong communication and organizational skills with high attention to detail. How to Apply Steps to

Apply:

Upload the following documents: Federal Work Study Eligibility Confirmation ( you will receive this in an email after completing the FWS Interest Form) Resume For help with the application process, schedule an appointment with Career Services cgc.edu/careers Missing materials or incomplete employment history will not be considered. Additional Requirements In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please contact the Office of Financial Aid for more information prior to applying to a Federal Work-Study job. FWS is a need-based, federally funded program. FWS requires the completion of a Free Application for Federal Student Aid (FAFSA), and confirmation of federal work-study eligibility as determined by the financial aid office. FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program. The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals. For more detailed information, please go to the Department of Education's Federal Work-Study Program website. Posting Close Date Open until filled EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.