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IZ
I Zakarin and Sons
Marketing Assistant/ Customer Service
Career Insights for Marketing Assistant / Associate
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Scorecard
Based on New York data
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What they do
A Marketing Assistant or Associate coordinates marketing and advertising activities for a company. Works to promote a company image and assists with developing and implementing marketing strategies. Interacts with customers and vendors, selects advertising outlets, organizes materials and logistics for trade events or conferences.
$71,969 / year median in New York
-8% projected decline
Job Description
Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist with inquiries, resolve issues, and ensure a positive experience for all clients. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to work effectively in a fast-paced environment. Responsibilities Respond promptly to customer inquiries via phone, email, and in-person interactions. Provide accurate information regarding products and services. Assist with order processing and manage customer accounts using computerized systems. Perform proofreading tasks to ensure accuracy in customer communications. Support administrative functions Handle billing inquiries and assist with QuickBooks as necessary. Collaborate with team members to improve service delivery and customer satisfaction Requirements Proven experience in customer service or related fields is preferred. Familiarity with front desk operations and administrative tasks. Proficiency in using computerized systems and software, including Shopify and QuickBooks. Strong proofreading skills to ensure high-quality communication. Excellent verbal and written communication skills; bilingual abilities are a plus. Ability to handle multiple tasks efficiently while maintaining attention to detail. A positive attitude with a commitment to providing outstanding customer support. High school diploma or equivalent; further education or certifications in customer service is advantageous. Join our team today and contribute to creating exceptional experiences for our customers!