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MS
MESO SCALE DIAGNOSTICS, LLC
Senior Product Manager, Instrument and Software Automation
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What they do
A Software Product Manager leads and manages one or several software products from the inception to the phase-out in order to maximize business value. Works across many teams in order to ensure business success for the product.
$166,735 / year median in Maryland
+5% projected growth
Job Description
POSITION SUMMARY
The Senior Product Manager is responsible for product management and commercialization of MSD products assuring the achievement of short- and long-term revenue profit and goals. This position is also responsible for the evaluation of industry and customer trends, defining customer needs, the development of detailed product requirements for defining future products, and their commercial launch into the market place. This position will be part of cross-functional teams providing product vision and strategy, identifying and filling product gaps, and generating innovative ideas to grow market share. This position will own the full lifecycle of the product line from new product introduction, forecasting, pricing, supply continuity, and transitions to new product offerings. As senior role within the team, the incumbent is expected to operate with a high degree of independence and to provide mentorship and guidance to other Product Managers.DUTIES AND RESPONSIBILITIES
- Development and execution of product line strategy o Define the product strategy and roadmap that aligns with the company goals and market opportunities o Balance product line innovation with operational excellence o Build business cases for new product offerings and product portfolio expansion o Monitor product performance, market trends, and customer needs to identify growth opportunities
- Market insight and voice of customer o Partner with field-based commercial teams (account managers, field applications scientists, and scientific affairs directors) to capture feedback from pharma, biotech, and academic customers o Gather and synthesize market insights from conferences, publications and key opinion leaders o Conduct voice of customer research to inform product strategy, product requirements, and customer journey • Product development, launch, and lifecycle management o Partner with R D to defined product requirements, specification, and performance metrics o Define product positioning, pricing, and differentiation within the multiplexed immunoassay and proteomics market o Support marketing collateral and training materials to support product launches; o Accountable for the commercial success of assigned product line responsibilities.
- Monitor the competitive environment for products and product lines o Perform competitive product analysis o Develop tactics for addressing direct and/or indirect product competition o Monitor competitor strategies and adjust positioning accordingly
- Cross Functional Collaboration o Work with Instrument and Software Engineering, Quality, and Operations to drive successful product development programs o Work with Global Sales Management to identify, develop and execute specific tactical marketing and training programs o Work with Sales, Scientific Support, Customer Service and Finance to develop and manage processes to improve marketing effectiveness and customer loyalty • Provide mentorship and guidance to other Product Managers o Assist team members in development of product messaging, market sizing, financial forecasts, pricing and other areas of marketing expertise.
EXPERIENCE AND QUALIFICATIONS
- Bachelor's degree in life science, marketing, communications, or a related field. o Advanced degree preferred.
- A minimum of seven years of experience in product management.
KNOWLEDGE, SKILLS AND ABILITIES
- Strong knowledge of product management best practices and proven track record of success in positioning, managing, and marketing Life Science products through their life cycle to multiple customer segments.
- Demonstrated understanding of the principles of immunoassays and proteomics platforms, their development, and their applicability in different research fields.
- Deep understanding of analytical instruments (optical systems, detection technologies, robotics, fluidics) and/or laboratory software systems; knowledge of hardware-software integration, embedded systems, and UI/UX design principles
- Excellent organizational, planning, and time management skills with the ability to manage multiple and often changing priorities and issues of varying complexity, while meeting time-sensitive deadlines and deliverables.
- Excellent communication (written and verbal) skills with the ability to translate information into a meaningful, understandable context and message, regardless of the format (e.g., documents, public speaking situations, presentations, etc.).
- Ability to build/foster relationships by reinforcing trust and respect with cross-functional stakeholders.
- Ability to work both independently and as an effective team member.
- Strong critical thinking, financial modeling, and data-driven decision-making capabilities with experience in market research and customer insights
- Demonstrated propensity to be creative, collaborative, proactive, and self-motivated in the execution and completion of assigned accountabilities.
- Ability to advise, mentor and guide teammates in product management best practices.
- Ability to travel and working work outside normal business hours as needed.