Staff Product Manager Super Cruise Engagement and Quality

• Job Description
• Why join us?
• General Motors pioneers the innovations that move and connect people to what matters.

We see a world with zero crashes, zero emissions, and zero congestion. As we move toward this vision, software plays an increasingly central role in how customers experience our vehicles. Our ambition in Automated Driving Product Management is to build a world‑class product and software culture that delivers differentiated, trustworthy, and scalable software‑defined vehicle experiences, including Super Cruise - GM's flagship hands-free eyes-on-the-road driving capability and a cornerstone of our leadership in automated driving.

• The Role
• We are looking for a Staff Product Manager to help lead Super Cruise customer engagement and quality initiatives across vehicle programs and platforms, defining the frameworks and guardrails that guide how we measure and deliver hands-free performance at scale and establish consistent, repeatable standards adopted across vehicle programs, platforms, and regions.

The role is accountable for data driven insights to optimize product performance, prioritizing tradeoffs, and ensuring Super Cruise delivers a consistent, trustworthy experience across vehicle programs and sensing platforms. Working across engineering, safety, quality, program management, and marketing, you will play a key role in making Super Cruise the most widely adopted and profitable automated driving feature in the world. This role requires the ability to operate in fast-paced environments, demonstrate principled decision-making, and build consensus with cross-functional teams to deliver best-in-class hands-free driving experiences. We expect you to be proactive, influential, and navigate complex organizational dynamics while keeping customer, safety, and business outcomes front and center.

• What You'll Do
• Lead initiatives using data, research, and market analysis to define the Super Cruise engagement and quality strategy, with outputs that inform executive decisions and are adopted across vehicle programs and platforms.
• Establish and prioritize product requirements to solve key business and customer problems.
• Define and maintain frameworks that align software, systems, safety, quality, and vehicle programs on what 'good' looks like for hands-free performance and manage deviations from those frameworks with clear recommendations to leadership.
• Own the Super Cruise engagement and quality metric stack and use it to drive prioritization, influence roadmap and investment decisions, and directly inform business outcomes such as adoption, retention, and profitability across the Super Cruise portfolio.
• Serve as a subject matter expert for your product portfolio, providing guidance to internal teams and cross-functional partners by raising the overall bar for product thinking, metrics rigor, and decision quality.
• Communicate product status and updates to senior leadership and stakeholders
• Monitor emerging trends to inform and drive execution of the product roadmap
• Help foster a data-driven culture and establish metrics to measure the effectiveness of Super Cruise initiatives
• Your Skills & Abilities (Required Qualifications)
• 5+ years of product management or related industry experience, with demonstrated ownership of complex, cross-functional initiatives.
• Strong analytical skills with the ability to derive actionable insights from complex data
• Excellent presentation and communication skills
• Familiarity working with complex software solutions like computer vision and AI/ML
• Able to define vision and strategy for software products where little precedence exists
• Operate with a high level of independent judgment, making complex, ambiguous product decisions, requiring balancing customer, technical, and business tradeoffs.
• Proven oral and written communication skills; ability to become fluent in technical concepts and explain to non-technical partners
• Comfortable with complex and ambiguous problems and situations, and adept at identifying a project's risks
• Enthusiastic and resilient in a constantly evolving environment where creative solutions are the norm
• What Will Give You a Competitive Edge (Preferred Qualifications)
• Master's degree in engineering, business or a related field
• Experience in autonomous driving, ADAS, or other safety-critical automotive systems.
• Experience working on a global team and launching products
• Experience with automated driving product development and performance in the automotive industry
• Experience working with data scientists and AI/ML teams on software development tools, pipelines, and release
• Experience handling regulatory, compliance, and legal requirements
• Experience fostering innovation and driving change in complex organization

• Hybrid:

• This role is categorized as hybrid. The successful candidate is expected to report to a GM work location three times per week, at a minimum (Milford / Warren, MI).

• Company Vehicle:

• Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate.

Note:

program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. \#LI-RF1 \#GM-AV-1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

• About GM
• Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
• Why Join Us
• We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
• Benefits Overview
• From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .
• Non-Discrimination and Equal Employment Opportunities (U.S.)
• General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging.

We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .

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Learn more about:

• Our Company (https://search-careers.gm.com/en/working-at-gm/)
• Our Culture
• How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)
• Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion.

We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (https://search-careers.gm.com/en/locations/) We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "" on the job posting of interest.

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.

Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.