Job Description

• Partner with business stakeholders, product teams, engineers, designers, and compliance partners to gather and translate business needs into product requirements.
• Create detailed product briefs, feature definitions, user stories, and acceptance criteria for engineering teams.
• Drive product delivery by providing requirements clarity, managing stakeholder alignment, and supporting cross-functional decision-making throughout the development lifecycle.
• Ensure product requirements account for business rules, state-specific requirements, legal considerations, regulatory requirements, and compliance needs.
• Support products and platforms responsible for customer communications, including forms, contracts, account statements, letters, email communications, text messaging, and push notifications.
• Work within complex, rules-based environments to define scalable solutions that support business and customer outcomes.
• Partner with engineering teams to modernize legacy systems, address technical debt, and improve platform performance and delivery speed.
• Manage competing priorities across multiple initiatives while maintaining clear and detailed documentation.

Compensation & BenefitsCompensation:

$57.00/hr - $68.50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under applicable law.

Equal Employment OpportunityQualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HumanResources@insightglobal.com.

Background CheckEmployment is contingent on satisfactorily completing a background check and any other applicable pre-employment screening to be determined by Insight Global in line with applicable law. Skills and Requirements Bachelor's degree, with technical or engineering education, background, or experience preferred.

Experience gathering, documenting, and translating complex business and product requirements into actionable features.

Experience writing detailed product briefs, user stories, and requirements for engineering teams.

Strong communication, stakeholder management, and cross-functional collaboration skills.

Ability to understand and work within complex business rule frameworks, regulatory requirements, and compliance-driven environments.

Experience partnering closely with engineering teams on technical products or platforms.

Strong analytical thinking, problem-solving, and decision-making abilities. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.