About HFB Technologies HFB Technologies is a website design and SEO company. We help businesses build websites that get found, get clicked, and turn visitors into customers. Our clients count on us as a trusted partner, and we're looking for someone who loves building those relationships. About the Role As our Senior Growth Specialist, you'll be the voice of HFB for our SEO clients. You'll meet with clients monthly to walk through their SEO reports, explain what the numbers mean in plain language, and bring fresh ideas to help their websites grow. This role is all about people: listening well, solving problems, and making clients feel confident that their website is in good hands. What You'll Do Own SEO customer communication, serving as the main point of contact for your clients Lead monthly meetings to review SEO reports and propose ideas and strategies to improve website performance Own the SEO customer experience, making sure every client interaction is professional, responsive, and helpful Own SEO customer engagement documentation, keeping clear records of meetings, recommendations, and client goals Own SEO task creation, turning ideas and client conversations into clear, actionable tasks for our team Balance the needs and schedules of multiple clients while keeping every account on track What We're Looking For Superior customer service skills and a natural ability to build rapport Strong problem-solving skills. The answer isn't always obvious, and you enjoy digging in to find it Excellent organizational skills and the ability to manage multiple clients and deadlines at once Clear written and verbal communication, including the ability to explain technical topics to non-technical people Comfort leading client meetings by phone or video Nice to Have Knowledge of SEO (keyword research, on-page optimization, reporting, Google Analytics, Search Console) Experience in an agency, account management, or client-facing role Don't have SEO experience? If you're a great communicator with a service-first mindset, we encourage you to apply. SEO knowledge is a big plus, but we're happy to teach the right person.

Pay:

$19.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person