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iLearn Education

Front Desk & Social Media Coordinator Mandarin Bilingual

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Job Description

Front Desk & Social Media Coordinator Mandarin Bilingual iLearn Education - 4.3 Irvine, CA Job Details Full-time $18 - $22 an hour 1 hour ago Qualifications Google Docs Social media management Working with students Marketing operations Instagram Full Job Description iLearn Education is seeking a highly organized, responsible, detail-oriented, and creative Front Desk & Social Media Coordinator to support daily center operations, student management, parent communication, and social media marketing. The ideal candidate is dependable, comfortable working in a fast-paced educational environment, and able to manage multiple responsibilities accurately while providing excellent service to students and families. Front Desk & Center Operations Greet students and parents and provide professional and friendly front desk support Handle phone calls, emails, text messages, and general parent inquiries Operate Pike13 to manage class rosters, attendance, student schedules, and other daily administrative tasks Manage student check-in/check-out, class transitions, and dismissal , ensuring students are properly supervised and safely released Coordinate with teachers regarding attendance, absences, make-ups, schedule changes, and other student needs Assist with student placement, enrollment, scheduling, and parent communication Maintain accurate student information, records, and administrative documentation Support printing, classroom preparation, filing, and other daily administrative tasks Maintain an organized, professional, and welcoming front desk and lobby environment Perform other duties as assigned by management Social Media & Marketing Manage and regularly update iLearn's social media accounts, including Instagram, Facebook, Xiaohongshu/RED, and other platforms Create photos, short-form videos, posts, captions, and other content featuring iLearn programs, classes, student activities, and events Assist with Canva designs, flyers, promotional materials, and seasonal marketing campaigns Respond to social media inquiries and assist prospective families with program information Help convert interested families into consultations, trial classes, and enrollments Assist with email and text marketing campaigns Track basic social media performance, engagement, and lead generation Qualifications Highly organized, detail-oriented, responsible, and able to manage multiple tasks and priorities efficiently Strong communication and customer service skills with a professional and friendly manner Experience working in education, schools, tutoring centers, or other educational environments is strongly preferred Proficient with Google Drive and Google Workspace , including Google Docs, Sheets, Gmail, and shared folders Comfortable learning and operating student-management systems such as Pike13 Able to accurately manage student rosters, schedules, attendance, check-in/check-out, and dismissal Familiar with Instagram, Facebook, TikTok, Xiaohongshu/RED, or similar social media platforms Comfortable taking photos and videos and creating social media content Canva or other basic graphic-design experience preferred Mandarin Chinese is a strong plus
Pay:
$18.00 - $22.00 per hour Expected hours: 30.0 - 40.0 per week
Work Location:
In person