Medical Receptionist/Front Desk

About Us Our Medical Center LLC is a growing integrative health clinic in St. Charles, IL specializing in functional medicine, psychiatric services, hormone replacement pellet therapy, and advanced peptide wellness protocols. We live by a simple motto: "We Listen. We Care. We Heal." — and we mean it for our patients and our team. The patient experience begins the moment someone walks through our door or reaches out, and we take that seriously. We're looking for someone who does too. The Role We're hiring a part-time Medical Receptionist to be the welcoming face of our practice on Monday, Tuesday, and Thursday. You'll work directly alongside one dedicated clinician, keeping the front office operations running smoothly, ensuring every patient feels genuinely cared for from check-in to checkout, and supporting the clinician on a daily basis. This is a great fit if you're organized, warm, and enjoy being a trusted right-hand support in a boutique clinical setting where your efforts are valued and are a piece of transforming patients lives and outcomes. What You'll Do Greet and check in patients with a positive, professional presence. As of today, 90% of patients are over telehealth. Schedule and confirm appointments per clinicial instruction Perform patient intake including blood pressure and weight Verify insurance eligibility and process patient charges Initiate and follow up on medication prior authorizations Support hormone replacement pellet therapy scheduling and prep coordination Assist with peptide therapy patient communications and documentation Enter and maintain accurate data in the EHR system Generate office correspondence, scan, and manage documents Support one primary clinician throughout the day What We're Looking For Minimum 2 years of receptionist or front desk experience (medical office preferred) Warm, empathetic communicator who genuinely enjoys helping people Reliable, detail-oriented, and comfortable in a busy clinical environment Computer proficient — EHR experience is a plus Ability to multitask and stay composed during high-volume periods

Schedule & Compensation Part-Time:

Monday, Tuesday & Thursday Hours:

9:00 AM - 5:00

PM Pay:

$19.00/hour No weekends required Benefits PTO / Paid Holidays Supportive, close-knit team environment Requirements High school diploma or equivalent Reliable commute to Saint Charles, IL (in-person position) Minimum 1 year customer service experience Learn more about us at www.ourmedicalcenter.com Our Medical Center LLC is an equal opportunity employer.

Pay:

$18.00 per hour

Benefits:

Wellness program

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred) Computer skills: 1 year (Preferred)

Receptionist:

2 years (Preferred)

Work Location:

In person