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College of Saint Benedict/Saint John's University
Service Associate II
Entry-Level JobVerifiedNo experience needed
Job Description
Position Summary Culinary Services at the College of Saint Benedict invites applications for a full-time (0.75 FTE), benefit-eligible position of Service Associate II. $1,000 sign-on bonus valid through August 31, 2026. Terms applied to sign-on bonus can be provided by hiring manager. Why Join Us? The College of Saint Benedict and Saint John's University offer a competitive and comprehensive benefits package for full-time employees, including: Health, Dental, and Vision Insurance 18 Paid Holidays Annually Generous Vacation and Sick Leave Life and Long-Term Disability Insurance Tuition Remission for Eligible Dependents Employer Contributions to a Retirement Plan Employee Assistance Program with access to free or discounted counseling, legal guidance, financial coaching, and more Join a committed team dedicated to safety, community, and service in a supportive and values-driven work environment. To learn more about our benefits, visit mycsbsju.edu/jobs. The Service Associate is part of the College of St. Benedict (CSB) Culinary Services team, dedicated to delivering exceptional hospitality services to the campus community at Gorecki Dining Center. The position supports the daily operations of the front of house, dish room, and occasional cashiering services, ensuring smooth service delivery and guest satisfaction. This position is designated as essential staff. Institutional Inclusion Visioning Statement The College of Saint Benedict (CSB) and Saint John's University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons. CSB and SJU offer competitive salaries and a comprehensive benefits program (click the benefits tab above the position summary section to view more information). For further information regarding our institutions, visit CSBSJU. The posted wage represents CSB and SJU's good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon several factors, including the candidate's experience, qualifications, and skills, and may fall outside of the range indicated. Responsibilities Service and Support Provide exceptional customer service by assisting guests with a friendly, knowledgeable approach and promptly addressing their questions. Maintain a clean and organized dining environment, including the beverage line, front counters, service stations, seating areas, and floors. Daily operations of the dish room, including training on the dishwashing machine. Restock supplies at all service stations and dining spaces to maintain continuous and efficient service. Safely operate equipment within the assigned work area, strictly following all safety protocols. Communicate service-related information effectively with co-workers and customers, fostering a collaborative and positive work atmosphere. Operate cash registers, process credit card payments, and accurately provide change for cash transactions. Teamwork Provide support to part-time, temporary, and student staff. Mentor student employees by offering encouragement and opportunities to build skills and confidence. Ensure adherence to policies and standards related to safe food handling, equipment use, and sanitation. Other Maintain a clean uniform and personal appearance. Attend and participate in all required department meetings and training sessions. Perform related duties as assigned.
There are also two consortia programs in which CSB/SJU participate where employees' children may apply for scholarships to attend other colleges/universities. Tuition assistance is also available at Saint John's Preparatory School for the dependents of full-time employees.
Qualifications Minimum qualifications:
High school diploma or equivalent preferred. Prior experience in food service, catering, and/or cashiering preferred. Demonstrated customer services skills with ability to effectively communicate and solve service challenges. Ability and willingness to work rotating shifts, including regular weekend assignments as required by departmental needs. Adaptable, with a willingness to learn and acquire new skills.Physical requirements:
Ability to lift to 40 pounds, with or without assistance Ability to tolerate noise levels, temperature fluctuations and ability to stand for long periods of time. Ability to perform physical tasks such as standing, walking, lifting, bending, balancing, and handling materials for extended periods. Exposure to and use of cleaning products, including detergents, degreasers, and sanitizing solutions, with or without single-use gloves. To Apply If you require an accommodation to participate in The College of Saint Benedict hiring process, please contact Human Resources at (320) 363-5500 or employment@csbsju.edu. It is the policy of CSB to conduct a pre-employment background check. An offer of employment is contingent upon a successful background check. CSB also utilizes E-Verify as part of its onboarding process to confirm work authorization. The College of Saint Benedict is an Affirmative Action/Equal Opportunity Employer. The College of Saint Benedict/Saint John's University (CSB/SJU) provides a comprehensive fringe benefit program. This brochure provides a summary of the current benefits offered at the College of Saint Benedict and Saint John's University.HEALTH INSURANCE
Employees are eligible for coverage in the health insurance plan on the first of the month following date of hire. If you elect medical coverage for yourself, you may also choose to cover your eligible dependents. The employee and CSB/SJU share in the cost of this benefit.DENTAL INSURANCE
Employees are eligible for coverage in the dental insurance plan on the first of the month following date of hire. If you elect dental coverage for yourself, you may also choose to cover your eligible dependents. The employee and CSB/SJU share in the cost of this benefit.LIFE INSURANCE CSB/SJU
provides a Basic Life and Accidental Death and Dismemberment (AD&D) policy to employees. This insurance is effective on the first of the month following date of hire. The amount of term insurance provided is based on your annual salary. You may also purchase additional life insurance in increments of one, two, three, or four times your annual salary. There is also a dependent life insurance package available.LONG-TERM DISABILITY
After one year of benefit eligible employment, CSB/SJU provides disability coverage in the event of an illness or injury that prevents you from working.VACATION
Paid vacation is accrued based upon FTE and the number of years employed. Vacation is cumulative from year to year to a maximum of 240 hours. Employees working 100% time receive the following: Vacation days per year Years employed 16 days 1-10 years 20 days 11+ yearsHOLIDAYS
Full-time employees receive 18 paid holidays a year.FLEXIBLE SPENDING ACCOUNTS HEALTH SAVINGS ACCOUNT
These plans allow employees to set aside part of their salary on a pre-tax basis to pay for IRS approved expenses.VISION PLAN
This voluntary plan offers affordable vision coverage for routine eye exams, eyeglass lenses and frames, and contact lenses. Discounts on hearing exams and hearing aids are also included.TUITION REMISSION
Tuition remission is an educational benefit provided byCSB/SJU. A
full time employee and spouse (if applicable) are eligible for tuition free educational benefits the first full semester after six months of employment. Full time employees may enroll for one undergraduate course per term, which includes summer; up to a maximum of 2 courses per year. There is also a tuition remission program for dependent children of full time employees. This program provides a financial resource to a son or daughter for meeting the tuition costs of undergraduate education. Eligibility begins the fall or spring semester following 2 years (24 months) of continuous full-time employment.There are also two consortia programs in which CSB/SJU participate where employees' children may apply for scholarships to attend other colleges/universities. Tuition assistance is also available at Saint John's Preparatory School for the dependents of full-time employees.