Office Administrator

Radiant Roofing is one of Northeast Ohio's fastest-growing roofing, siding, and gutter companies. We're in year 2 and we're scaling fast due to the big hail storm that hit April 15 — we need someone who can keep up. This is not a sit-at-a-desk-and-answer-emails role. You'll be the right hand to the owner: keeping the office running, the sales board moving, the schedule locked in, and the leads flowing. If you love being in the middle of the action and you're the type of person who figures things out before being asked, you'll thrive here. What you'll own... Executive support Drive owner to appointments and site visits Manage owner's daily schedule and calendar Handle personal tasks and errands as needed Prep owner for meetings with notes and materials Sales operations Keep the CRM (JobNimbus) updated daily Track pipeline stages across all sales reps Follow up on stalled leads and open estimates Flag bottlenecks to owner before they become problems Lead & customer management Answer all inbound calls and texts promptly Qualify leads and book appointments for sales reps Conduct outbound cold calls for marketing campaigns Handle initial customer contact and follow-up Scheduling & production coordination Coordinate job scheduling with customers and crews Confirm start dates, materials, and access details Communicate changes or delays to all parties Manage warranty paperwork and customer callbacks Office administration Organize and maintain digital and physical files Handle vendor correspondence and supply orders Process documents, contracts, and permits Keep daily task lists and priorities on track Marketing support Execute outbound cold call campaigns Track direct mail campaign responses Assist with lead source tracking and reporting Support canvassing coordination as needed What we're looking for Prior experience in an administrative, coordinator, or executive assistant role Valid Ohio driver's license with a clean driving record (you'll be driving the owner regularly) Comfortable with cold calling and talking to businesses and homeowners on the phone Highly organized — you manage multiple priorities without dropping balls Proficient with CRM software (JobNimbus experience is a plus), Google Workspace, and basic spreadsheets Strong communicator — clear, professional, and direct with customers, crews, and vendors Roofing, construction, or insurance restoration industry experience is plus but not necessary Self-starter who asks "what else needs to get done?" without being told Comfortable in a fast-paced, high-growth environment where things change quickly Compensation & details Pay$20-$26/hr depending on experience BonusPerformance bonuses tied to company growth Schedule Full-time, Mon-Fri (some flexibility required) Location Bedford, OH — in-person role with local travel Start Immediately Radiant Roofing is a results-first company. We move fast, we take care of our people, and we reward those who show up and perform. If that sounds like your kind of place, we want to hear from you. If you have any questions, email me Jared@1radroof.com.

Pay:

$22.00 - $25.00 per hour

Work Location:

In person