Operations Officer II

Operations Officer II#26-15950 $18.32-$20.64 per hour Markham, ON, Canada All On-site Job Description Our Client, a Banking company, is looking for an Operations Officer II for their Markham, ON location.

Responsibilities:

As an Operations Officer, you will provide a high level of administrative support to our customers and internal partners ensuring all insurance policies received are processed accurately and are reflective of the customer's intentions. Responsible for managing daily tasks, handling all customer requests by fax/mail and solving customer issues when required. In addition, you will be responsible for posting cheque payments, handling premium billing issues or errors, filing, processing daily reversals/rejects from PAC and Visa transactions, assisting with claim issues and completing cancellation requests.

Requirements:

Excellent organizational and time management skills Ability to communicate effectively, both written and verbally. Exceptional attention to detail and accuracy Able to work independently and as part of a team, with a strong commitment to enhancing customer experience. Ability to adjust to shifting priorities and changes in procedures. Experience with working and handling high volumes of work Adhere to established details Software - Outlook and Microsoft Office Quick learner Comfortable using computers Prior insurance experience ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law