Patient Account Representative

Back Patient Account Representative Iredell Health System Statesville, NC May 15, 2026 Assistant & Support Job Description Apply Job Type Full-time Description Responsibilities entail the collecting of the hospital's Medicare and Medicaid accounts receivables; which includes, submitting appeal letters and inquires to the appropriate payor, contacting patients, physicians' offices and other third parties for significant data. Duties also comprise of working closely with Insurance, Pre-certification, Registration, Nursing, Medical Records, and other hospital personnel to ensure that full reimbursement has been obtained. Responding to account questions, such as billing issues, patient balances, and incorrect data, is a major element to daily tasks. Each Patient Accounts Representative Level 2 is assigned specific alphabets and is responsible for updating all patient account information received in the department; as well as reviewing past due accounts for possible referral to outside collections.

Shift:

M-F, 8:30 AM - 5:00 PM Requirements High School graduate or equivalent. One year of Healthcare Patient Accounts or billing experience. Proficiency in the use of personal computers and related business software (i.e., Microsoft Word, spreadsheets, etc.) Working knowledge of the filing and payment requirements of Medicare, Medicaid, welfare agencies, and commercial insurances, etc. required. Medical terminology background preferred. Must possess full range of body motion to pass basic FIT test for position to include walking, kneeling, standing, pushing, pulling, bending, stooping, reaching and sitting for extended periods of time. Must be able to lift and carry up to 25 pounds Email me jobs like this About Iredell Health System Iredell Health System includes Iredell Memorial Hospital, Iredell Wound & Hyperbaric Center, Iredell Home Health, corporate wellness programs, a skilled nursing facility and a physician network. Iredell offers convenient and easy access to state-of-the-art diagnostics and comprehensive health services. Centers of Excellence include Women's and Children's; Cardiovascular; Cancer Care; Surgical Services and Wellness & Prevention. While more and more independent hospitals are being purchased by large for-profit chains, the leadership of Iredell Health System continue to believe - as did the original trustees who signed the certificate of incorporation- that the community is well-served by a locally-owned, locally-operated hospital. Without shareholders or distant corporate offices, all profits remain in the community to provide services, modern equipment and highly skilled staff. Awards American Heart Association & American Stroke Association Get With The Guidelines Stroke Gold Quality Award American Diabetes Association Diabetes Center Recognition Award The Joint Commission Primary Stroke Center designation American College of Surgeons' Commission on Cancer Certified Community Cancer Program Blue Cross Blue Shield (Blue Distinction) Distinction Center+ for Hips and Knees & Maternity Care PNC Excellence in Healthcare Award for Quality of Care Charlotte Business Journal (4 consecutive years ) Healthiest Employers of Greater Charlotte Award Healthiest Employers (2 consecutive years) Top 100 Healthiest Workplaces in America Hospital Consumer Assessment of Healthcare Providers & Systems Top 13 Acute-Care hospitals in North Carolina Healogics Center of Distinction & Center of Excellence Awards Company Profile