Pavilion Concierge

Pavilion Concierge The Pavilion at The Osborn |

Rye, NY Status:

Full Time Rate:

$20.50/hour

Schedule:

Monday - Friday 10:00am - 6:00pm Make Every First Impression Feel Like Home As a Pavilion Concierge , you are the welcoming presence and calm problem‑solver who helps keep our Pavilion running smoothly. You provide exceptional service to residents, families, visitors, and staff—turning everyday interactions into meaningful experiences through professionalism, warmth, and attention to detail. Key ResponsibilitiesFront‑Line Guest & Resident Support Greet residents, families, visitors, vendors, and referral sources with professionalism and warmth Answer phones; route calls and messages accurately; provide helpful information and assistance Serve as a welcoming ambassador for The Pavilion and The Osborn community Unit & Administrative Support Perform clerical tasks including filing, basic data entry, record organization, and general desk support Maintain a clean, organized concierge desk and common areas Assist nursing and interdisciplinary teams as needed Resident‑Centered Service Respond to resident call bells as appropriate and follow up to ensure needs are addressed Coordinate communication among residents, families, staff, and referral sources Escalate concerns promptly to the appropriate team member Operations & Prioritization Manage multiple requests efficiently in a fast‑paced environment Exercise sound judgment, professionalism, and discretion at all times What You'll Bring Strong people skills with a consistently friendly, professional demeanor Genuine respect for older adults and an understanding of age‑related needs Ability to work independently and prioritize tasks in a busy setting Proficiency in Microsoft Office (Outlook, Word, Excel; Publisher a plus) High school diploma or equivalent, prior office/concierge experience, or a comparable combination Commitment to integrity and confidentiality Physical & Sensory Requirements Ability to sit or stand for extended periods and move throughout the building Lift or carry 10-25 lbs and push/pull up to 25 lbs over short distances Communicate clearly in English, in person and by phone (with or without reasonable accommodations) Why You'll Love Working at The Osborn Mission‑driven, resident‑centered community Supportive and collaborative team environment A role where your kindness and reliability make a daily difference Predictable weekend schedule—ideal for students or a second position The Osborn is an Equal Opportunity Employer. Duties and responsibilities may evolve to meet resident and operational needs.

Job Type:

Full-time Pay:

$20.08 per hour

Benefits:

Dental insurance Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement

Work Location:

In person