Payroll Specialist

Are you a payroll professional who thrives in a fast-paced environment and enjoys being the go-to resource for employees and operations teams? We are seeking a detail-oriented and customer-focused Payroll Operations Liaison to support payroll accuracy, resolve employee pay concerns, and collaborate across HR, Operations, and Finance teams. This is a great opportunity for someone who enjoys problem-solving, working with data, and making a direct impact on the employee experience while ensuring payroll processes run smoothly and efficiently. Key Responsibilities Operations & Employee Support

• Act as the first point of contact for Operations leaders and employees regarding payroll-related questions, discrepancies, and timekeeping issues.
• Investigate and resolve payroll concerns by gathering data, reviewing timecards, and coordinating with Operations supervisors and managers.
• Provide guidance to managers on timekeeping best practices, pay policies, and correction procedures.
• Assist employees with understanding their pay, deductions, direct deposit changes, tax withholding updates, and other payroll inquiries. Payroll Processing Support
• Review, validate, and reconcile time and attendance data to ensure accuracy prior to payroll submission.
• Process adjustments, retroactive payments, earnings codes, and special pay scenarios as needed.
• Assist with new-hire setup, terminations, status changes, and other transactions affecting payroll.
• Support compliance with federal, state, and local wage-and-hour regulations. Cross Functional Coordination
• Collaborate closely with HR, Operations, and Finance to support payroll related initiatives and escalations.
• Communicate policy interpretations, pay rules, and system changes to frontline leaders and employees.
• Partner with Systems/IT teams to troubleshoot timekeeping and payroll system issues when needed. Reporting & Data Integrity
• Prepare and review routine payroll reports, audits, and reconciliations to verify accuracy.
• Maintain employee payroll records in alignment with company policies and regulatory requirements.
• Identify process gaps or recurring issues and recommend improvements to enhance payroll accuracy and efficiency. Qualifications Required
• 2-4 years of payroll, HR, or timekeeping experience, preferably in a multilocation or operations heavy environment.
• Strong understanding of wage-and-hour laws, payroll processes, and common pay practices.
• Excellent interpersonal and communication skills, with the ability to interpret and explain payroll concepts clearly.
• High attention to detail and strong analytical/problem-solving abilities.
• Proficiency with payroll and timekeeping systems (e.g., ADP, UKG, Paycom, Workday) and intermediate Excel skills. Preferred
• Experience working as a liaison between HR, Payroll, and Operations.
• Knowledge of union pay practices.
• Familiarity with multistate payroll requirements.

Ambassador Personnel, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, religion, sex, disability status, protected veteran status, gender identity, or any other attribute protected by law

Job Type:

Full-time Pay:

$25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person