Practice Manager - Delmar Family Medicine

Department/Unit:

AMCOM -

Delmar Family Medicine Work Shift:

Salary Range:

$70,068.00 - $108,605.00 Practice Manager Delmar Family Medicine Slingerlands, NY This position provides overall administrative management of a variety of business-related functions, strategic planning, budget development and cost center management under the direction of the Practice Administrator. Provides hands-on leadership for all aspects of patient relations, staffing, marketing, insurance, and financial activities to ensure their successful management. Works closely with the Practice Administrator, Nurse Supervisor, Department Chair, and the Division Heads to establish and maintain an efficient, cohesive and productive work team within the entire department and to help the practice achieve the institutional mission of high quality provision of care for patients.

Essential Functions:

Administrative Responsibilities:

Compliance with organizational standards Submission of Payroll Utilized problem-solving skills in the day-to-day management of activity in the

Division Human Resource Responsibilities:

Directly supervises all administrative support staff Ensures competency of staff Engages in conflict resolution when necessary Complies with all Center Wide employment policies Communication with staff Hiring Process Employee Development & Recognition - orientation, signing up for training

Maintenance of Employee Files Budget Management:

Manages divisions operating expenses in accordance with annual budget Completes check requests, green requisitions, and travel reimbursements in accordance with Center-Wide policies Enters check requests into Expense database, obtains signatures in accordance with Authority to Act Tracks physician CME expenditures Participates in Monthly P&L review Assist with budget preparation

Schedule Management:

Monthly, weekly, and daily reconciliation of physician schedules Physician off-site time Fills available slots Template management

Minimum Qualifications:

Bachelor's degree is required, Masters degree preferred. Proven management skills with a minimum of 3 - 5 years of experience working in a management capacity in a medical office or clinical setting. Must project a professional image, set an example of excellence and earn the confidence of others. Must have pristine verbal and written communication skills and have experience in and a desire to deal professionally with the public. Exceptional interpersonal and relationship-building skills are required Must possess a high level of critical and ethical thinking/behavior and be able to deal with difficult situations with a high level of emotional intelligence Understand principals of quality management and be able to lead and facilitate groups of individuals that emphasizes quality, continuous improvement, and high performance Strong confidentiality skills, and have the ability to quickly earn the confidence of others. Must always maintain a "patient comes first" attitude. Self-motivation, swift learning ability and a "can-do," optimistic attitude is imperative. An excellent working knowledge of personal computers, word-processing and spreadsheet software (such as the Microsoft Suite) is required as well as excellent keyboarding skills. Experience with medical recordkeeping and billing system is strongly preferred Must have analytical financial skills, be able to prepare spreadsheets, analyze budgets and interpret information and data Ability to be a proactive and effective problem solver Thank you for your interest in Albany Med Health System! Albany Med Health System is an equal opportunity employer. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Albany Medical Center is the centerpiece of medicine, research, and medical education in New York's Capital Region and is the area's largest private employer with more than 10,000 employees. Albany Medical Center offers excellent career opportunities in a wide range of roles in both patient care and administration. We value all our staff members and offer outstanding employee benefits including: • Excellent health care coverage with no copay at Albany Medical Center providers • A wide array of services and programs to support emotional, physical, and mental wellbeing Anchored in the state's historic capital city, Albany Medical Center offers a full range of inpatient and outpatient care and is home to the region's largest hospital, only Level 1 adult and pediatric trauma centers, and only children's hospital. The downtown campus also offers opportunities at Albany Medical College. Albany Medical Center, along with Columbia Memorial Health, Glens Falls Hospital, Saratoga Hospital, and the Visiting Nurses, form the Albany Med Health System, serving more than three million people over 25 counties.