Practice Operations Coordinator & Household + Childcare Support (Hybrid Role)

About the Role We are seeking a highly reliable, proactive and organized individual to support both a growing mental health practice and a structured home environment. This hybrid role is ideal for someone who thrives in dynamic environments and enjoys both administrative work and hands-on support. This is a unique, full-time position that combines practice operations, client communication, household management, and childcare support . This role requires significant blocks of time designated to office duties. The ideal candidate has excellent phone skills, comfortable with client contact (phone and email), communicates professionally, and thrives in a structured, multi-faceted environment. This role is ideal for someone who thrives in changing environments and focus - transitioning from office tasks to household or childcare responsibilities. Someone who naturally notices what needs attention, takes initiative without needing constant direction, and enjoys creating calm, order, structured schedules and practical support inside the home and office. This position plays a key role in helping the business owner maintain a full clinical schedule while ensuring smooth daily operations at home and in the practice. Core Responsibilities Practice Operations & Client Support (Primary Focus) Return calls/messages communicating with new and existing clients Assist with scheduling and intake coordination Insurance verification and follow up with insurance companies regarding claims (training provided) Organize emails, tasks, and simple system (EHR system and Microsoft products) Support ongoing business and administrative needs Assisting with hiring coordination (e.g., support staff, clinicians) Household Management (structured time blocks) Meal prep (simple, structured meals for children/family) Laundry (wash, fold, put away) Daily reset of kitchen, playroom, and common areas Prepare lunches/snacks and assist with weekly organization Light errands and restocking supplies Childcare Support of 4y/o Twin Girls (structured time blocks/responsibilities) Afternoon pickups and driving (3-4 days per week) (Using Family Car) Assist with dinner and evening routine (approx. 3:45-7:45pm Tues-Thurs) Occasional mid-day coverage (Fridays or as needed) Supports needs that arise Who This Role is Perfect For Highly organized and dependable Efficient at multitasking Confident managing both administrative duties and childcare responsibilities Comfortable handling phone calls and communicating professionally Calm, confident, and capable with children Able to prioritize and take initiative without waiting to be told what to do Looking for a stable, long-term position with consistent hours Requirements Valid driver's license and strong driving skills Clean driving record Background check Strong communication and follow-through Comfortable managing multiple responsibilities within a structured schedule Some weekday evenings required Prior experience in admin, childcare, healthcare, or similar roles preferred To Apply Please send a brief message including: Your relevant experience Your comfort level with phone communication and administrative tasks Your comfort level with preschool aged children and managing a household

Pay:

$24.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Why does this type of hybrid role interest you? What makes you a great fit for this role? What is your availability? Are you comfortable working until 7-8pm on some weekdays (Tues-Thurs)? Are you comfortable covering a morning shift? (Schedule is somewhat flexible but requires consistency once set. Time blocks are structured with decided responsibilities (e.g., 11-12 Office duties, 1-3 Household duties, - 4-7pm childcare to avoid chaos/overwhelm but with flexibility according to need). How does this fit with what you are looking for? Ability to

Commute:

Cottontown, TN 37048 (Required)

Work Location:

In person