Quality Improvement Specialist

The Quality Improvement Specialist is responsible for monitoring, tracking, and improving clinical quality metrics across multiple medical office locations. This role supports providers and care teams in achieving quality goals, maintaining compliance with regulatory programs, and improving patient outcomes through data analysis, workflow optimization, and care gap management. Key Responsibilities Monitor and report on clinical quality measures including

HEDIS, MIPS, & CMS

Quality Programs Track provider and location performance trends and identify opportunities for improvement Maintain quality dashboards, scorecards, and reports for leadership review Extract, validate, and analyze data from Electronic Health Record (EHR) systems Identify care gaps and support patient outreach initiatives Collaborate with providers and clinical staff to improve documentation accuracy and compliance Educate providers and staff on quality measure requirements and best practices Recommend workflow improvements to enhance efficiency and patient care outcomes Support quality audits, regulatory reporting, and payer submissions Lead or assist with quality improvement and population health initiatives Monitor effectiveness of interventions and adjust strategies as needed Work with care teams to identify patients overdue for screenings, vaccines, and chronic care management services Assist with outreach campaigns through phone calls, letters, and patient portal messaging Qualifications High School Diploma or equivalent required Minimum of 2 years of experience in healthcare quality, population health, clinical operations, or related healthcare setting Experience working with multiple clinical sites preferred Experience with EHR systems and healthcare reporting tools preferred Skills & Competencies Strong analytical, organizational, and problem-solving skills Knowledge of

HEDIS, MIPS, CMS

quality initiatives, and healthcare compliance standards Proficiency in Microsoft Excel and healthcare data reporting tools Excellent attention to detail and accuracy Strong written and verbal communication skills Ability to manage multiple priorities and meet deadlines Ability to work collaboratively with providers, staff, and leadership teams Ability to maintain confidentiality and comply with HIPAA and organizational policies Professional, patient-focused communication and customer service skills Ability to adapt in fast-paced healthcare environments and respond effectively under pressure Benefits 85% employer paid Medical coverage Low-cost Vision and Dental coverage Employer paid Basic Life and Disability coverage Generous paid time off

Pay:

From $44,500.00 per year

Benefits:

403(b) Dental insurance Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Wellness program

Work Location:

In person