Receptionist, Union Grove Veterans Home

Receptionist, Union Grove Veterans Home Job ID20794 Location Union Grove Agency Veterans Affairs Full/Part TimeFull-Time Regular/TemporaryRegular Classification Code16000

Classification TitleOffice Associate Introduction Deadline:

 May 11, 2026

Contact:

J Lea Roberts, Human Resources Specialist-Senior, jlea.roberts@wisconsin.gov, 608-266-3344 Wisconsin Department of Veterans Affairs "Join our team and honor Wisconsin's veterans." The Wisconsin Veterans Home at Union Grove (WVHUG) is seeking an Office Associate to serve as Receptionist at our front desk. The Home is a 24/7/365 long-term care facility that provides comfort, support, and professional healthcare services to elderly or disabled veterans and their spouses. The Home is in Racine County, a short drive from Milwaukee, Racine, Kenosha, and other key locations in southeastern Wisconsin. WDVA employees have access to an excellent benefit and compensation package that includes: Substantial leave time including 9 paid holidays and ample accrued sick time that rolls over each year Excellent and affordable health, vision, and dental benefits An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan Wellness and Employee Assistance programs The Federal Public Service Loan Forgiveness program To learn more about State of Wisconsin's complete compensation package, please visit the Total Rewards Calculator! Follow the link to see a video highlighting what working for the State of Wisconsin is all about! This agency is committed to serving Wisconsin's veteran population. Our positions offer the satisfaction of serving those who have served us all. The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Position Summary Under the general supervision of the Veterans Home Administrator (Commandant) at WVHUG, this position provides routine office/program support and administrative assistance to a multi-disciplinary team. Work assignments may be in support of campus-wide activities or specific interrelated functions as directed by the Commandant. Click the link to view a copy of the full Office Associate job description. Salary Information Starting wage is $19.10 per hour. Office Associate is in pay schedule-pay range 02-09. Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current State employees may vary based on applicable provisions in the Compensation Plan. Job Details This position works 7:30 a.m. to 4:00 p.m. Monday through Friday. Overtime offered as needed. Due to the nature of the position, WDVA will conduct a criminal background check prior to an offer of employment. Employment in this position is contingent upon passing a pre-employment tuberculosis (TB) skin test. A 12-month probationary period may be required. Qualifications The required qualification that will be reviewed in the first step of the process is experience: Performing reception duties (e.g., greeting visitors, screening and directing calls, providing information, logging visitors, arranging for a staff escort for visitors, opening and routing mail, accepting deliveries, answering emails, etc.) The preferred qualification that will be reviewed in the first step of the process is experience: Performing reception duties in a healthcare setting (e.g., doctor's office, clinic, dentist's office, hospital, nursing home, etc.) In addition to the qualifications reviewed in the first step of the process, qualifications that will be reviewed in next steps are experience: Providing customer service

• Using a computer to perform work tasks
• With professional communication and business phone etiquette
• Managing multiple responsibilities
• Items marked with an asterisk (
• ) are required.