Retail Sales Associate

Job Summary:

The Retail Sales Associate is the face of Marieke Gouda's on-site store, responsible for providing exceptional customer service, maintaining attractive product displays, and helping guests learn more about our handcrafted cheeses. This position supports daily store operations, including cashiering, stocking, and merchandising. The ideal candidate enjoys working with people, has a passion for food, and thrives in a team environment.

Key Responsibilities:

Customer Service Greet guests with a warm, friendly attitude and offer product guidance Share the Marieke Gouda story and educate customers on cheese pairings, ingredients, and storage Assist with special requests, gift box assembly, and product recommendations Handle customer concerns with professionalism and escalate as needed Cashiering & Transactions Operate the point-of-sale (POS) system to process purchases, returns, and gift cards Accurately handle cash, credit, and mobile payments Follow store opening and closing procedures, including cash drawer balancing Merchandising & Stocking Restock shelves, rotate inventory, and maintain clean, organized displays Ensure pricing is accurate and signage reflects current promotions Monitor inventory levels and communicate product needs to management Store Maintenance Keep the store clean, tidy, and inviting for all visitors Assist with sanitizing food-safe surfaces and store fixtures Participate in seasonal store decoration or in-store events as needed

Qualifications:

High school diploma or equivalent Previous retail or customer service experience preferred Friendly, outgoing personality with strong communication skills Ability to learn about specialty foods and share knowledge with guests Comfortable standing for extended periods and lifting up to 30 lbs Weekend availability preferred

Work Environment:

Part-time or full-time depending on business needs Must be available to work weekdays, weekends, and holidays as needed Retail floor environment with a customer-focused atmosphere

Pay:

From $16.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Paid time off Vision insurance

Shift:

Day shift Evening shift Morning shift Ability to

Commute:

Thorp, WI 54771 (Required) Ability to

Relocate:

Thorp, WI 54771: Relocate before starting work (Required)

Work Location:

In person