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Retail Tobacconist

Job

Matador Cigars

Hauppauge, NY (In Person)

$41,600 Salary, Full-Time

Posted 1 day ago (Updated 3 hours ago) • Actively hiring

Expires 6/12/2026

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Job Description

Who are we? We are the Northeast's fastest growing retail cigar lounges offering the largest selection of premium cigars, exceptional lounges with multiple seating areas, and top quality customer service and attention to detail. Since opening in 2008 with just the Roslyn Heights location, we have since expanded to include two more stores on Long Island, one in Stroudsburg PA, and a Davidoff of Geneva branded flagship store in Brooklyn, one of two in the country. We pride ourselves on maintaining an irreplaceable atmosphere and smoking experience where everyone can relax and enjoy a cigar or grab a few to go, knowing they are in perfect smoking condition. What are we looking for? We are looking for a new Retail Tobacconist to join our team in Hauppauge. That's you! The ideal candidate has already an existing passion for cigars or is willing to learn all about the cigar world. Being in a client facing role, you need to be positive, energetic, and sociable. Many of our customers are regulars, coming in multiple times per week, or even multiple times per day so you will get to know all of them on a far deeper level than most other retail positions. Ideally, you have a strong background in luxury sales, previous cigar lounge experience, or history as a bartender or something similar. What's the job? As a Retail Tobacconist, your role is to assist customers find their new favorite cigar and give them a great experience that makes it worth coming back. This means getting to know the customers through conversations and existing sales data to make informed choices on what they should enjoy next. It also entails providing an atmosphere that is elevated above other lounges in the area through keeping the lounge and humidor clean and tidy, making sure the humidor is well stocked, keeping tables and fixtures dust free, controlling the ventilation as well as the air conditioning and heating, making sure our hours are adhered to, and helping clients in whatever way you can. What do we require? This is a smoke friendly environment so, while we have excellent ventilation, the ability to tolerate tobacco smoke is a must. We also require any applicant to be 21 or older due to the nature of what we provide. We also require a self-motivated person. Most shifts, you will be working by yourself. Stocking, cleaning, and reorganizing between customers is a must.
Pay:
From $20.00 per hour
Benefits:
Employee discount Flexible schedule Application Question(s): Tell me your favorite cigar or favorite cigar experience and what made it special? Why do you want to work in a cigar lounge?
Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Ability to
Commute:
Hauppauge, NY 11788 (Required)
Work Location:
In person

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