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Westpeak Consultants Inc
Customer Account Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Account Representative (General)
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Scorecard
Based on California data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$48,777 / year median in California
-13% projected decline
Job Description
West Peak Consultants Inc. is a sales and development firm in Fresno, and we're adding a Customer Account Representative to our team of professionals who make AT&T Fiber impossible to ignore. Armed with AT&T, the Customer Account Representative visits our customers where internet frustration is just background noise, turning up the volume on what better connectivity sounds like. As a Customer Account Representative, you will discover that our training is the secret to our success. We focus on building your confidence from the inside out, ensuring you are comfortable discussing the advantages of AT&T with any customer. By the end of training, you'll be managing your sales pipeline like a pro, all while enjoying the support of your teammates. Responsibilities of the Customer Account Representative Meet with our customers to uncover how they stream, work, game, and stay connected, and then introduce AT&T Fiber solutions that meet those needs. Turn customer curiosity into sales opportunities by showcasing how AT&T Fiber can improve speed, reliability, and overall connectivity. Build genuine customer relationships that create trust, encourage engagement, and support long-term sales success. Help customers navigate available AT&T Fiber packages, making the selection process simple, informative, and customer-focused. Recognize sales opportunities hidden within common internet frustrations and position fiber solutions as a valuable upgrade. Thrive as a Customer Account Representative by maintaining strong energy and delivering consistent sales results with AT&T Fiber. Qualifications of the Customer Account Representative A high school diploma or equivalent is preferred. Genuine passion for sales or customer service is a plus. Ability to interact with customers, answer questions, and explain services clearly. Reliability in meeting daily activity goals and maintaining persistence in sales. Works effectively to achieve success, supporting operational flow and customer satisfaction.