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RH
RemX Healthcare
Appointment Coordinator
Career Insights for Client Relationship Manager
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Scorecard
Based on California data
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What they do
A Client Relationship Manager manages high value client accounts for a company. Develops and maintains communication with company clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$72,552 / year median in California
-6% projected decline
Job Description
Appointment Coordinator RemX Healthcare - 3.2 Downey, CA Job Details Full-time $19 - $22 an hour 9 hours ago Benefits Health insurance Dental insurance Vision insurance Qualifications Writing skills English Managing clients in a customer support role Prospecting Telemarketing Full Job Description Job Summary We are seeking a dynamic and proactive Appointment Coordinator to join our team! In this vital role, you will be the first point of contact for clients and prospects, expertly managing appointment scheduling, client communication, and sales support. Your energetic approach and excellent communication skills will drive customer engagement, streamline our booking processes, and support our sales team in achieving their goals. This position offers an exciting opportunity to develop your skills in technology sales, CRM systems, and client relationship management while contributing to a vibrant and fast-paced environment. Duties Coordinate and schedule appointments efficiently using CRM software and sales automation tools to ensure optimal client engagement. Conduct warm outbound calls to prospective clients, nurturing relationships through consultative selling techniques. Manage inbound inquiries via phone and email, providing exceptional customer service and accurate information about products or services. Utilize Salesforce Cloud and other sales technology platforms to track interactions, update client records, and monitor appointment statuses. Negotiate appointment times with clients to maximize scheduling efficiency while maintaining a positive customer experience. Follow up with clients post-appointment to gather feedback, confirm future meetings, or provide additional support as needed. Collaborate with the sales team to identify opportunities for B2B (business-to-business) partnerships and deal closing strategies. Skills Strong negotiation skills with the ability to influence client decisions positively. Proven experience in technology sales or technical sales environments, demonstrating familiarity with sales cycles and deal closing. Proficiency in Salesforce CRM system and other CRM software for managing customer data and sales pipelines. Experience with sales automation technologies, telemarketing, outbound calling, and call center operations. Excellent communication skills in English, both verbal and written, with the ability to engage clients effectively over the phone. Demonstrated ability in consultative selling techniques that focus on understanding client needs and offering tailored solutions. Skilled in customer service with a friendly yet professional approach during all client interactions. Join us as an Appointment Coordinator where your enthusiasm meets your expertise! Be part of a team that values proactive communication, technological proficiency, and a passion for delivering outstanding client experiences. This paid position offers you the chance to grow your career in a vibrant environment dedicated to excellence in sales support and customer engagement.