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C
Confidential
Wireless Representative (Entry Level)
Entry-Level JobVerifiedNo experience needed
Career Insights for Account Representative (General)
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Based on California data
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What they do
An Account Representative manages existing customer accounts to ensure sales retention and growth. Develops and maintains communication with clients, promotes sales and services, and works to resolve problems. Accounts may be for product sales, advertising or marketing services or financial services such as banking.
$48,777 / year median in California
-13% projected decline
Job Description
Wireless Representative (Entry Level) Confidential Fullerton, CA Job Details Full-time $3,450 - $5,500 a month 1 hour ago Qualifications Customer communication Full Job Description Legacy Innovations is looking for a customer-focused and dependable Wireless Representative to join our Verizon outreach team in Riverside, CA and neighboring Inland Empire communities. At Legacy Innovations, we believe that business development that matters starts with customer service that never cuts corners, and as a Wireless Representative, you will be the direct embodiment of that standard. As a Wireless Representative at Legacy Innovations, your focus is on the full customer lifecycle, from the first face-to-face interaction through account setup, plan education, and follow-up, ensuring every Verizon customer you work with leaves the conversation with complete clarity, full confidence, and a genuine sense that they were taken care of from start to finish. As a Wireless Representative, you will: Engage directly with potential Verizon customers face-to-face to address account inquiries, plan questions, billing concerns, and service changes. Support sales team members in executing Verizon customer acquisition and account management campaigns. Accurately process account updates, plan changes, and new enrollments on the spot. Educate customers on Verizon's current plans, promotions, and service upgrades. Follow up with customers across multiple touchpoints to confirm account stability, resolve any outstanding concerns, and reinforce the kind of customer service experience that drives Verizon referrals. Document all customer interactions, sales outcomes, and account activity accurately. Wireless Representative Qualifications High school diploma or GED preferred. A patient, detail-driven communicator who treats every customer interaction as a complete customer service responsibility. Organized and reliable with the ability to manage multiple active accounts. Comfortable supporting both customer service and sales objectives within the same role. Proficient at de-escalating customer concerns calmly and professionally during face-to-face interactions.